Overview
MeetMyAge has a rating of 2.7 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I came upon this dating app via FB and out of curiosity decided to test it out. After testing it out for a while, I decided it wasn't for me, but it doesn't mean that it can't work for others. I found it too basic and without enough guardrails to ensure you were talking to real people. The giveaway was the huge number of people supposedly looking in my neighborhood. I don't think there are even than many in total. I do want to recognize Katie on the customer support team who helped me cancel without any hassle. My interaction with her was quick, professional and satisfying.
I found that charges were added to my account when I had no intention of requesting anything but when I would try to exit pages I would be told that I had just signed up for something accruing a charge. I protested and in the end the charges were reversed.
Dear Jean,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Not quite sure, as the individual on the picture is actually the true individual. One moment you get a picture of someone. It just has that quality that it actually is supportive in the picture that they're saying, remember then you'll get other ones that look like they're movie pictures. And if they're models just not consistent
Dear Don,
Thank you for your feedback!
In case the profile raises suspicion, please report them to us, and we'll get our Moderation team to conduct a thorough investigation, and block if necessary.
Let us know if you have any more questions.
I had two accounts set up at the same time. I was advised that I could not have two accounts. I corrected the issue by selecting which of the two accounts I decided to keep and which I decided to toss out.
Dear Robert!
We're thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we met your expectations.
Both Max Davis and Emma Harper were most helpful in dealing with my request to cancel my membership with MeetMyAge. I did not get any kind of run around with my request. I did receive a response from Max asking for a reason for my request along with an offer to stay with MeetMyAge. Which I declined.
After responding back Emma took care of my request without any issues. The experience with both Max and Emma was positive.
Dear David,
Thank you very much for your positive review.
Don't hesitate to reach out if you would need any more assistance.
Was on this site 2x because kept giving me endless free time
Now I know why
I had 58 likes and many girls interested
All interested in endless texting and most of them asking similar bs questions
Not one was interested in anything but chatter
So you could use up you points and purchase more
Stay away Scam site
Dear Jeff,
Thank you for sharing your experience. We understand how important it is to have meaningful interactions and real connections. While some members may prefer extended conversations before taking the next step, we always encourage genuine engagement.
Our moderation team carefully reviews all profiles to ensure authenticity, and we take any concerns about suspicious behavior seriously. If you encountered accounts that seemed repetitive or unnatural, we encourage you to report them so we can investigate further.
We appreciate your feedback and will continue working to improve the user experience. If you’d like to discuss your concerns further, please feel free to reach out to our support team at support@meetmyage.com
I noticed that every chat asked similar questions, and then started looking more carefully - absolutely no spelling mistakes, and no capitalization on any sentences. I asked a couple of them to make intentional spelling mistakes, and it doesn't seem the bot can comply! I guess they might re-program the bots to avoid these glaring giveaways, which will make it impossible to tell. At first I was so convinced they couldn't be bots because they knew so much about the local area, but clearly AI is rapidly improving. What a waste of money. Perhaps there are a few real women on the site, but I haven't managed to find any yet!
Dear Ian,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification
I took out a months subscription £36, give it a go while browsing your site I touched something and was straight away charged £47 for credits I was all ready a premium member I emailed straight away they refused to refund me saying best they can do was £38 later on I was again looking and trying navigate site was charged another £47 and then 2 lots of £71 which I never agreed to also my bank has said you've taken £59 now they stopped all payments tonight I go online to answer messages I cant
Hello Ivan, and thank you for reaching out.
We are truly sorry for the frustration and confusion you’ve experienced with both the subscription charges and customer service. Please allow us to address your concerns thoroughly and clarify the situation.
The payments on our platform can be initiated by user only. Moreover, once the payment was made, you also received the payment receipt on the email that you used for the registration.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Been on here for only 1 day. 2 women have asked to meet, but then back out. Some of the women say almost identical statements. I have come to the conclusion that the women on here are fakes. Fake profiles, fake locations because they have no clue of local places. This site is probably BOTS or the very least, hired people.
Dear Wayne,
We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about Ice Breakers. How does it work?(https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work-)
Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - How do I report an abuse or block another user? (https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.
I've never heard of this website and I haven't payed anything yet because I don't want to use my bank card so I'm purchasing another card to get services for 3 months and from what I see, I like and when you have a issue, it's handled ASAP and I like that...
Dear Gaysee
It's great to hear that you're considering the platform and appreciate the quick customer service response! Taking your time to explore before committing is a smart approach. If you have any questions or need assistance, don’t hesitate to reach out. Wishing you a great experience!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jorge,
Thank you for giving our platform a try and for sharing your honest feedback. We understand that everyone has different expectations when it comes to online dating, and we appreciate your perspective.
Ensuring authentic connections is a priority for us, and we’re continuously working on improving our verification processes. Your insights are valuable in helping us refine the experience for all users.
We’re also happy to hear that Katie provided excellent customer support and made your cancellation process smooth.
If you ever decide to give us another try in the future, we’d love to have you back. Wishing you the best in your journey!