MadMuscles

I bought this subscription and i didn't want to continue. They charged my card again, and within the first hour of being charged, i emailed them. They jerked me for about 4 days back and fourth in emails, then tell me it's 4-5 additional days to come up with a decision, then they sent me an email the same day denying any refunds! Absolute scam, the workouts are mediocre at best and they do not stand for the customer. Stay away!

Make sure you are not subscribing to it unless you want to loose money.
I registered only for 12 week program total cost 25.99, however when i looked at my card they charged me 3 payment and themselves automatically registered me in subscription plan without my consent.

I Contacted then 2-3 times and asked to stop the autorenewal subscription. The support person told me that they unsubscribed, and they will refund the amount still no progress yet, when I logged in and check my subscriptions it was still there and not removed, I had to delete everything from my PayPal and apps.

I had a terrible experience with MadMuscle. Their app interface is incredibly misleading, and I was tricked into purchasing expensive extra features I never wanted. It felt like they designed the interface to intentionally confuse users into buying things they don't need.

When I contacted customer support to request a refund, they outright denied it, showing no willingness to help or even acknowledge the problem. I feel completely scammed.

If you're considering using MadMuscle, I would strongly advise against it. There are plenty of other fitness apps out there with better transparency and customer support. Save your money and avoid the frustration.

Mad muscles even make it difficult to write a review on their web, and try prevent you writing negativly on other platforms! I was stung with a £90 fee after around a year of not using (actually only briefly using) the app. No correspondence during this period. Customer service is poor with no support to rectify my issue.

SCAM!
Do not download the program, it is a scam from start to finish, you will be charged 2-3 times without your knowledge or permission. Do not write down your card

I went ahead and purchased the plan, then after purchasing and finalizing everything, a new page opened which showed additional options, with a button showing add, I added as one would when you are shopping (remember this additional thing was after I have purchased and confirmed what I have purchased). And when you hit add, they basically did not process your payment when 1st you confirmed, they take you to that screen and they add that additional offer in your plan and then charge you for that additional in the same receipt which is clearly like scamming. And it does not pop up with a screen to confirm, you add and that's it.

In terms of the app usage and availability, despite me choosing I don't like particular exercises, it still add those exercises in your workout plan and if you click swap which is an option in the app, it gives error and says we are working on other options and keeps that exercise as it is.

I wish I had read the reviews before going ahead with the purchase and trust me, for a newbie like me, it is a NO NO!

And above all, did not use the app or the workout as I did not like it, requested for a refund which was denied straight away saying it does not fall under our cancellation/refund policy.

Purchase the trial and got charge 2 automatic renewal without my consent nearing 100$ each 2 months apart?!? Reached their customers service who responded very quickly but refused to refund a program I have not even used and they can see from the login activity. They say that the automatic renewal is in their fine print and only if you cancel, it will stop. I am glad I have checked my bank account activity otherwise the scam would go on endlessly. Very poor response to a fair client request for refund… I recommend to not engage with such a scamming business… Very Bad

Mad Muscles is one of the most deceptive and unethical companies I've ever dealt with. Their subscription policy is intentionally unclear, and they charge customers without proper notification or consent. I was charged £83.99 for a renewal I did not authorize, with no reminders or transparency.

Even worse, when I tried to resolve the issue, their customer service was dismissive, offering only useless "free extensions" instead of a refund. It's obvious they are only interested in scamming as many people as possible, not providing a legitimate service.

To make matters worse, even PayPal refused to refund the unauthorized payment despite the countless negative reviews from others who have also fallen victim to this company. It's outrageous that this company is allowed to continue these practices, and I'm appalled that PayPal hasn't taken action against them.

Avoid Mad Muscles at all costs. Their presence in the fitness app community is harmful and exploitative. I will continue reporting their predatory practices to consumer protection agencies and warning others not to fall for this scam.