Overview
Laser Co has a rating of 4.4 stars from 514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and easy transaction. Laser Co ranks 11th among Electronics sites.
Instant Feedback
Seriously very average and superceeded tablet, but then it only cost $79. General usage depletes power quickly. Very slow to respond to app loading and downloads. Fortunately it is being used by a family member purely for Jigsaws and Color by Numbers as a therapeutic process.
Ordered Jan 11th and still waiting for it to arrive 24/01/25. Not really on Lasers side but if these company's spent more time actually checking on peoples orders than worrying about reviews I wouldn't be writing this... I get quicker delivery's from Amazon, Temu and Ali Express. Australia really needs to pull it's finger out.
The security cameras supplied were very easy to install and configure. The quality of the screen image on my phone was of a high resolution. One of the cameras supplied had a fault, however, laser were very prompt in supplying a return pre paid label. The camera will either be repaired or replaced.
Thank you, Michael! We’re glad to hear the installation process was smooth and the image quality met your expectations. We’re also happy to have promptly assisted with the faulty camera. Your satisfaction is our priority!
I'd bought an ottoaibox mini wireless dongle, and it was super flakey, half the functions on the steering wheel didn't work, it would randomly crash and stop responding, it was basically very annoying... so I tried this laser one, not expecting it to be any different... but it was, so far works first time, every time, and all the functions on the steering wheel work with wireless carplay, it's good enough that I've bought two more for my wife and daughters cars.
Thanks, Sean! Glad to hear the Laser device exceeded expectations and worked seamlessly with your setup. Appreciate your trust in us—and that your whole family is getting onboard with it too! 🚗✨
The device is a great idea and works well at it's core functions. However there are some glaring issues. Primarily the time setting on the main interface is lost when the unit powers down. Paired phone settings is retained but not the time. 2nd big problem is the autolink function doesn't work so it's not possible to screen cast from android. 3rd, I put in a support ticket and have received no response from Laser about it. Also instructions say to not place it in direct sunlight but includes a suction cup for windscreen placement which means you can't avoid placing it where it will be in direct sunlight. The unit should be able to withstand being in the sun all day, like any other navigator device.
Thank you for your feedback. We appreciate your detailed review and understand your concerns. We’re currently reviewing these issues to ensure we can improve the experience for our customers. Please contact us at support@laserco.com.au, and we’ll assist you promptly.
Good product. Well priced.
Was what I wanted to say...but that wasn't enough for your stupid marketing site...Sitejabber has lost you a customer...me!
I do not appreciate being commanded to use a minimum of 50 characters in my review! I am doinhg YOU a favour by reviewing...not the reverse. You have lost me as a customer because of your stupid and arrogant requirements. Wake up.
Thanks Jon. Appreciate the feedback—and the honesty. We hear you on the review experience. While we don’t control Sitejabber’s requirements, we understand how frustrating that can be. We’re grateful you liked the product and hope we get a chance to win you back.
Easy ordering process and great prices. Fast dispatch time and received the items within the week. Items arrived welled packaged and al correct excellent quality
Thanks, Adam! Glad to hear everything arrived quickly and in perfect condition. Appreciate your support!
Had enquiry on product sent and was explained by email what I misunderstood. She had photos and comments against them to make it clearer. Good communication
Thanks Bruce! Glad we could clear things up—nothing like a good email with photos to sort out the confusion. Appreciate the kind words!
The site was eay to search on and use, and the customer service over the phone - a pdf of an instruction manual for a car dvd player was sent as requested by email. Very satisfied with Laser!
Thank you for your feedback! We're glad you found the site easy to use and had a positive experience with our customer service. It’s great to hear we could assist you with the instruction manual. Your satisfaction means a lot to us!
It was easy to find what I was looking for on the Lazer website, i ordered another remote for something else from another company the same day and I've no idea when it's turning up so the overall whole experience I had with Lazer Co was outstanding,I highly recommend them.
Thanks Garry! Love that we could deliver while the other guys are still figuring things out. Glad we made it easy—and faster too! Appreciate the high praise.
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
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- Macquarie Park, NSW, Australia
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback, Dr. Gary. Sounds like it’s serving its purpose for casual use, but we appreciate your thoughts on performance. If you need any assistance optimizing the settings or battery life, feel free to reach out to support@laserco.com.au—happy to help!