Overview
JobHero has a rating of 4.6 stars from 15,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience and easy process. JobHero ranks 2nd among Career Advice sites.
The fields are very temperamental. I kept randomly being pulled to random paragraphs and there is no easy way to undo.
It's also not clear how to just finish without fixing all suggestions. Some of the suggestions are no good
I shouldn't have to go through the entire process of filling out information to make an application then at the end you say I need to pay. It's only $3 so no skin but my god it's an annoying business model.
Hello,
We sincerely apologize for the negative experience you had with our website. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
A great experience! I could easily change the format of my resume making it more professional and readable. The best part was the offer of $3 for two week access which for me as a student who cannot currently afford higher prices was great. The subscription cancelation was also easy. Overall, great experience.
Hello,
Your 5-star feedback strengthens our commitment to our customers. Thank you!
This was so wonderful and helpful. I was worried that writting designing a resume and cover letter would be difficult after working at the same job for 19 years. I feel refreshed and excited to get a new job!
Hello,
We are delighted to hear that our platform made the process easier for you after so many years in the same role. Transitioning can be challenging, and we’re glad we could help you feel confident and excited about your next opportunity. Best of luck in your job search!
Thank you for helping me. It has been a minute since I have had to creat e a professional resume as I have had network based positions applied beforehand
Hello,
You're very welcome! We're glad we could assist you in creating a professional resume, especially after some time away from the process. Best of luck with your applications!
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Hello,
Thank you for taking the time to leave us a positive review!
It is super helpful to break down your past job experience and organize the experience by the most applicable to the potential new job. Being able to highlight relevant experience is important and JobHero makes it so easy to do that.
Hello,
Thank you for your feedback! We're pleased to hear that JobHero made it easy for you to organize and highlight your relevant experience effectively. We appreciate your support!
Kinda in a hurry here, don't have time for uncompensated opinion writing, BUT...I will say that Job Hero, even though they do charge a small fee is TOTALLY WORTH IT! I actually have a presentable resume to hand out where as before I was stuck with an indeed formatted monstrosity. They are completely worth the small fee. I am absolutely satisfied with what I received...A really good resume and cover letter. Thank you...
Hello,
Thank you for your wonderful review! We're thrilled to hear that you found our service helpful and that you're satisfied with your resume and cover letter. Your kind words mean a lot to us, and we’re glad we could help you create a resume you’re proud to share. Best of luck in your job search!
Kinda in a hurry here, dont have time for uncompensated opinion writting.
I have been using Job hero for the past 5 years and its ease of use keeps me coming back. And my data is always accessible.
Hello,
You made our day with your review, thank you!
This website is incredibly helpful and user-friendly. It enabled me to create my resume in a matter of minutes, making the process quick and effortless!
Hello,
We’re so happy to see your satisfaction reflected in your rating. Thanks for being a valued customer!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We appreciate your detailed feedback and your support in promoting our site. We're sorry to hear about the issues you encountered while editing your resume. Your insights on the field navigation and suggestion features are valuable, and we will take them into account as we continue improving the platform. That said, we're glad you found the templates and job-specific prompts useful. If you have any further details or suggestions, we’d love to hear them to enhance your experience. Thank you again for your support!