iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 810 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
72
value
5
shipping
5
returns
2
quality
732
This company responds to reviews on average within 14 days

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1,456 reviews
How would you rate iLookGlasses?
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Canada
1 review
0 helpful votes
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Second Time Happy Customer
February 6, 2025

I have used your services twice at different times and have been very happy with both purchases. You were recommended to me by my daughter who also made purchases from you and was happy with your services, as well.
Thanks,
Gary R.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Very good product and service
January 26, 2025

I am a repeat customer with iLookGlasses. The website is user friendly, convenient and most importantly economical. The product quality is good. Value for money. ILookGlasses always has offers which I enjoys. Best experience from past many years. Recommended.

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
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Great customer service and excellent glasses!
March 30, 2025

The customer service team is very helpful and assisted me in changing my address after a mix-up on my part. They also reached out to ensure that the glasses I ordered were correct as they differed from past orders (I needed a slightly looser pair to wear when experiencing a migraine). Altogether, I would highly recommend this site and look forward to ordering my next pair from them as well!

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Fast service, good glasses, good price
March 6, 2025

I made a PD mistake and customer care caught it and contacted me before filling the prescription. Very diligent. My only comment on the glasses is I wish they offered glass lenses. I prefer a heavier pair of glasses. Other than that, they offer a wide variety of frames, in both metal and plastic and half frames, so I am a return customer. My son also gets his glasses here. PLUS...they are a Canadian company!

Date of experience: February 24, 2025
Canada
1 review
2 helpful votes
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First time ordering online
March 27, 2025

It was first time I have ordered glasses online. I measured my old pair of glasses and aimed for very similar dimensions as I knew what I want. It took a couple of weeks to receive my glasses and everything was great. Frames quality is good, lenses are good as well. Just tools some time to get used to my new prescription, that's it.

Thank you for your service. I will return for more and refer you to my friends.

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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I was cautious that these glasses would not be what was advertised but that vanished when I received my first order of glasses. They worked out better than I could believe. I then ordered multiple glasses for other members of the family and some of the prescriptions were quite unusual. I received a follow up email to verify what I ordered which were completed in a decent amount time. The only thing that caused me some concern was shipping was sloooow but that is the problem with Canada Post. Maybe a courier might speed up delivery. This was money well spent.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Great value
March 28, 2025

Shopping for prescription glasses was easier than expected. ILook glasses made it so simple that I have been telling all my friends to check them out. After placing my order they even called me and asked me to please verify my sizing and after I had a family member measure it turned out to be a different size which tells me they really care. My glasses took about 7 days to arrive and I was very pleased with the quality and price.
I will definitely be ordering from them again.
Thank you iLook

Date of experience: March 18, 2025
Canada
1 review
1 helpful vote
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As a 'three-peat' client, I couldn't be more satisfied. Over the past several years, I've returned to iLookGlasses again and again for prescription glasses. Each and every time, I have been totally and completely satisfied with the results, in the quality of the product, and of course in the price. I have, and will continue to recommend iLookGlasses to family, friends, and even people I don't know.

Date of experience: January 16, 2025
Canada
1 review
1 helpful vote
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Fantastic vision
March 29, 2025

This was my first time ordering glasses online. After some initial getting used to it, the process was quite easy. When my glasses arrived I was surprised at the clarity of the vision as my glasses seemed to be the best I have ever experienced and I have been wearing glasses for 57 years. My wife even was amazed at how better my vision seemed. The frames were a little disappointing in the quality but they were only $49 and being on a very limited budget they will be fine. I will certainly be buying any future eyeglasses from this place. Thankyou

Date of experience: March 19, 2025
Zoey D. iLookGlasses Rep
2 days ago

Thank you so much for your kind words and positive comment! We're thrilled to hear that you're happy with the clarity of your vision with your new lenses. Your feedback means the world to us, and we're grateful for your support. If you have any concerns regarding the frames, please feel free to reach out via email at iLook@iLookGlasses. Ca, or LiveChat, or phone at 855.880.0077– we're always here to help!

Canada
1 review
0 helpful votes
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Very satisfied with both frame and lenses
January 30, 2025

Very easy online transaction to order frame and lenses. Both were exactly as described. Optical centres of lenses properly placed. Am very happy with my purchase.

Date of experience: January 20, 2025