iLookGlasses has a rating of 4.7 stars from 810 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
I have used your services twice at different times and have been very happy with both purchases. You were recommended to me by my daughter who also made purchases from you and was happy with your services, as well.
Thanks,
Gary R.
I am a repeat customer with iLookGlasses. The website is user friendly, convenient and most importantly economical. The product quality is good. Value for money. ILookGlasses always has offers which I enjoys. Best experience from past many years. Recommended.
The customer service team is very helpful and assisted me in changing my address after a mix-up on my part. They also reached out to ensure that the glasses I ordered were correct as they differed from past orders (I needed a slightly looser pair to wear when experiencing a migraine). Altogether, I would highly recommend this site and look forward to ordering my next pair from them as well!
I made a PD mistake and customer care caught it and contacted me before filling the prescription. Very diligent. My only comment on the glasses is I wish they offered glass lenses. I prefer a heavier pair of glasses. Other than that, they offer a wide variety of frames, in both metal and plastic and half frames, so I am a return customer. My son also gets his glasses here. PLUS...they are a Canadian company!
It was first time I have ordered glasses online. I measured my old pair of glasses and aimed for very similar dimensions as I knew what I want. It took a couple of weeks to receive my glasses and everything was great. Frames quality is good, lenses are good as well. Just tools some time to get used to my new prescription, that's it.
Thank you for your service. I will return for more and refer you to my friends.
I was cautious that these glasses would not be what was advertised but that vanished when I received my first order of glasses. They worked out better than I could believe. I then ordered multiple glasses for other members of the family and some of the prescriptions were quite unusual. I received a follow up email to verify what I ordered which were completed in a decent amount time. The only thing that caused me some concern was shipping was sloooow but that is the problem with Canada Post. Maybe a courier might speed up delivery. This was money well spent.
Shopping for prescription glasses was easier than expected. ILook glasses made it so simple that I have been telling all my friends to check them out. After placing my order they even called me and asked me to please verify my sizing and after I had a family member measure it turned out to be a different size which tells me they really care. My glasses took about 7 days to arrive and I was very pleased with the quality and price.
I will definitely be ordering from them again.
Thank you iLook
As a 'three-peat' client, I couldn't be more satisfied. Over the past several years, I've returned to iLookGlasses again and again for prescription glasses. Each and every time, I have been totally and completely satisfied with the results, in the quality of the product, and of course in the price. I have, and will continue to recommend iLookGlasses to family, friends, and even people I don't know.
This was my first time ordering glasses online. After some initial getting used to it, the process was quite easy. When my glasses arrived I was surprised at the clarity of the vision as my glasses seemed to be the best I have ever experienced and I have been wearing glasses for 57 years. My wife even was amazed at how better my vision seemed. The frames were a little disappointing in the quality but they were only $49 and being on a very limited budget they will be fine. I will certainly be buying any future eyeglasses from this place. Thankyou
Very easy online transaction to order frame and lenses. Both were exactly as described. Optical centres of lenses properly placed. Am very happy with my purchase.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you so much for your kind words and positive comment! We're thrilled to hear that you're happy with the clarity of your vision with your new lenses. Your feedback means the world to us, and we're grateful for your support. If you have any concerns regarding the frames, please feel free to reach out via email at iLook@iLookGlasses. Ca, or LiveChat, or phone at 855.880.0077– we're always here to help!