The overall reputation of HotelsCombined is mixed, reflecting both positive and negative customer experiences. Many users appreciate the platform's user-friendly interface and the convenience it offers in comparing hotel prices, highlighting its effectiveness in simplifying the booking process. However, significant concerns have been raised regarding the company's treatment of its affiliates, with reports of non-payment and account suspensions, leading to accusations of unethical practices. This dichotomy suggests a need for the company to address its affiliate management and enhance transparency to improve trust and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I've been using HotelsCombined since a few years now because it's a good booking site & I like a lot all the filters and deals they offer. I'm a bit lazy ;) so was very glad to find a site that does all the work for me!
HotelsCombined has been scamming small business for quite some time and not paying attention to the countless reports on the net, Ive signed up with them and have also been a victim of their ongoing scam.
They are basically a search portal that compares prices of hotels from other booking sites. They dont do any bookings however they are paid for traffic and bookings they send to these other companies. What HotelsCombined does is they get small businesses to advertise for them as their affiliate and in turn they also generate income. As an affiliate youre paid per click and bookings which is tracked in real time on your account. However after youve paid money to promote their site, generate the leads for them and money in your account. At the end of the month when you are to be paid, nothing is sent. When you send an email to query this, they in turn block your account so you cant access any longer.
This has happened to many individuals and myself just last week. After being owed just over $500 I sent an email to ask why I wasnt paid and the very next day they sent back an email saying the suspended my account. Luckily I made screen shots of my last account details before they blocked the account and will report it as well to numerous authorities as they've scammed persons for too long and need to be officially reported.
Avoid this place at all costs! Dont support a company that scams other individuals for their profit and benefit!