Hily Reviews Summary
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 26th among Dating sites.
Not gonna lie. I was into casual, but Hily surprised me. Connected with some genuinely cool people, they made me think about something more meaningful. Not sure it's my thing, but will see
I fact check I investigated and every good review is in fact a friend of a worker or a worker them selves…. Why Apple backs this app is beyond me… wait never mind it's the money…. They take advantage of people the people are fake and the money they take from you is real. We work to hard to be taken advantage of by some BS! Please do not get this app you will lose money and won't even get a real human response! This is the line where we need real human contact and we need to not stand for this. Somebody needs to be heals accountable and why the hell has nobody came up with an app that charges one fee and you have range to do what you like? Hmmmm maybe the government should know what is going on the FBI should step in and do the own invitation. I'm not in the market for a date just wanted to see if this was a scam and review it. Look please if you are in need of love and are at a low point maybe try FB or going out… this is not the way people. I rather go to a strip club and get teased then see these POS get one more penny from any human looking for love. This app is not the answer. I get it nobody wants to be lonely. Don't depend on this app! And shame on Apple for allowing this maybe they should be investigated too! I'm really starting to think android is a better fit. I hate them because Apple is all I ever know but man this is to far! I can only pray that Karma comes back on these people and I can only ask you to please don't waste your money once they get it you won't get it back!
They are playing games and look for trouble they want sex I'm not accepting this be careful worldwide this apps are scam this is rubbish apps I even know
Dear Marcella! We are sorry to hear about your experience and appreciate your feedback. At Hily, we strive to maintain a safe and respectful platform for genuine connections, and we take reports of inappropriate behavior and scams very seriously. Our moderation team works diligently to address these issues and ensure the safety of our users. If you encounter specific concerns, we encourage you to contact our support via Live Chat or support@hily.com. We are here to help.
You have to pay for every little thing on here.
Even if you get matches no one talks on here.
One of the worst sides on here everything that is said about this site is a lie
When i talk to customer service was told the reason i was not getting matches
Was because i was ugly and was very rude
Dear Marvin! We are sorry to hear about your experience and apologize for any frustration you have faced. At Hily, we strive to provide a positive and respectful environment for all users. If you encountered unprofessional behavior from customer service, please contact us again via Live Chat or support@hily.com so we can address the issue directly and help you find your best matches. We value your feedback and are committed to improving your experience.
The employee was really nice also the app is very smooth and it's easy to go through and the assistance from the workers Js makes it better great apl highly recommend
Dear Keshawn! Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our app. It is great to know that you find the app smooth and easy to use. We are especially glad to hear that our employees' assistance made your experience even better. Your recommendation means a lot to us. For further feedback or assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
I love the way how they handle this app, The rules is so safe, I like it And the costumer service is accomadating👌🏻
Dear Miles! Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are enjoying your experience with our app and that you find our safety measures reassuring. Providing a secure environment for our users is a top priority for us. We are also delighted that you have had a great interaction with our customer service team. If you ever need any assistance or have any questions, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
Hello. My name is Matthew. I'm from detroit. Professional artist. Professional artist in every sense of that word. See it paint it put it anywhere. I've been producing podcasts since pretty much the format was launched. TV television radio blah blah blah you get it I'm a pro. This app is so much fun. Professionally I am very practical and very particular so naturally that moves over into my life. This app gives me professionally everything I'm looking for and in the dating world so it's a two for y'all. What are you waiting for download it right now.
Dear Matthew! With your experience in various mediums, it is great to know that you find our app to be a perfect fit for your dating needs. We strive to provide a platform that is both practical and enjoyable. Thank you for the glowing recommendation! We are here to make your dating experience as fulfilling and fun as possible. Keep enjoying the app, and if you need anything, please get in touch with us via Live Chat or support@hily.com email address. Enjoy Hily!
My coach Leo needs a raise, provided me with so many tips and questions to get me going and made me feel 10x more confident in my conversations.
Dear Jordan! We are delighted to hear that your experience with our agent, Leo, was super convenient, quick, and easy! Your satisfaction is our priority, and we will make sure to pass along your positive feedback. Thank you for sharing your experience, and we are here to support you every step of the way. Do not hesitate to contact us again via Live Chat or support@hily.com email address. Enjoy Hily!
Best assistance for the dating app looking for a new relationship and life term partner for me to create a life with someone and build a home together
Dear Cristian! We are thrilled to hear that you are seeking a meaningful connection and a lifelong partner through our dating app! Our team is dedicated to providing the best assistance to help you find someone special and build a fulfilling life together. Thank you for choosing our platform, and we are excited to help you embark on this journey towards love and companionship. For further assistance, please reach out to us via Live Chat or support@hily.com email address. Enjoy Hily!
I never joined the site. I recently downloaded Rocket Money and was alerted that I have been charged hundreds of dollars. I have been charged $14.99 several times a month. I did use the free trial but canceled it as I, like many customers believed the site to be full of fake profiles.
Dear Todd! We are sincerely sorry for any inconvenience caused. Please note that charges take place if the trial or the membership is not canceled correctly. Please reach out to us via Live Chat or support@hily.com email address for further assistance regarding the matter. We are here to help!
I have been using HILY.com for a year. It was a fun app at first. Picking out contacts i thought i would vibe with. We even matched a few times. Somehow no conversations came about. I figure I'll keep trying and still no actuall conversations.
Now I have come to a point where I no longer have people to match with. The HILY solution is to change my criteria. So, now I'm 57 and HILY thinks I should date 18, 19, 20 year old girl's. Great ego boost for me but I'm a creep to the girls. My other option according to HILY is to look further away. I'm looking 1.5 hours away to start because I am right between two big cities. I'm ok wìth that distance as a max. How much further should I have to look? Let's ask HILY... further. BS further my a.
What is the problem. We start out with a stack of possible matches. You click yes and you have a chance to match. Say no and that person vanishes into the ether never to be seen again. It is either like everyone, only be a little picky or be picky. You only get one go. I can see only one go at a match. What about the two people that have never tried to match. Anyway.
You are at the bottom of your stack with nothing left to do but stare at the screen hoping a new user joines so you can be less picky. Of course, you can always look 2 hours or 4 or 6 or 10 hours away. That is the HILY way.
Dear Customer! Thank you for being with HILY for a year. We appreciate your feedback, and we are sorry to hear that you have not had meaningful conversations despite matching. Your experience matters to us, and we want to make sure you get the most out of HILY. Please reach out to us via Live Chat or support@hily.com email address for tips on how to better the account and make the most out of the experience.
You have to pay to get in the app then you have to pay to see them pay to like them pay to communicate with them anything to try and connect with a woman cost 💲 and it's not cheap and then they lock out and block iv had no luck and spent more on this app then on the pokies. A carton of beer and a hooker would be cheaper and less of a hassle
Dear Joel! We appreciate your feedback, and we are sorry to hear about your experience. We understand your concerns about the costs involved. We're constantly working to enhance the value of our app and offer a variety of features to our users. We would like to better understand your specific concerns and see if there is anything we can do to improve your experience. If you have further feedback or questions, please feel free to share via Live Chat or support@hily.com email address.
A rare app where notifications are not annoying. Always on point and even makes me laugh sometimes!
Dear Meghety! We are thrilled that our notifications are hitting the mark for you! It is fantastic to hear that they are helpful and occasionally bring a smile to your face. Thanks for your positive feedback—we will keep striving to maintain that sweet spot! If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!
Il nous manque juste des cadeaux sinon l'application et vraiment bien on peut avoir beaucoup de rencontre
Dear Morgan! Thank you for your positive review! We are delighted to hear that you are having great experiences and making meaningful connections on our app. Your feedback about adding gifts is noted—we are continuously looking for ways to enhance the user experience, and your input helps guide our improvements. If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!
The only thing I didn't like was that I had to get the paid version to check compatibility. I get it but I wish it was on the free version too. It takes so long to get to know someone's personality, that compatibility quizzes should be free for everybody.
Dear Daniel! We appreciate your feedback regarding the compatibility feature. We strive to balance our free and premium features to offer the best experience for all users. Your input is valuable, and we will take it into consideration as we continue to improve the app. If you have any further suggestions, feel free to share via Live Chat or support@hily.com email address. Enjoy Hily!
As a musician, I need to see what music my potential partner listens to. Otherwise, I cannot click with them. I like Hily app because I can set my Spotify anthem and see what others listen to. And asking people about their anthem is a great icebreaker too, btw. :)
Dear Tina! It is fantastic to hear that you appreciate the music integration on Hily! We understand how crucial music compatibility can be, especially for musicians. Setting your Spotify anthem and exploring others' musical tastes can indeed be a great way to connect and start conversations. We are thrilled you are enjoying this feature—it is all about fostering connections that resonate on multiple levels, including musical harmony!
It's a pretty straightforward dating app and easy to use even for beginners. I personally have experience using similar apps in the past so it was pretty easy to navigate and setting up my profile was a breeze.
I would like more if the app worked in my native tongue. I don't understand every features and have to google translate some things. But other than these its a nice app to meet people
Dear Valentina! We are glad to hear you find Hily a nice app for meeting people! We understand the importance of having the app available in your native language for a smoother experience. The app's language should be linked to your device's language. If that is not the case please contact us for further assistance via Live Chat or support@hily.com email address. Your feedback is valuable in making Hily even better!
I will say this, it makes me even more upset when huge companies like AT&T or Xfinity always are slow and ridiculously incompetent customer support representative. Hilly, a dating app where I see people complain about scams sure does have quick, knowledgeable & available reps. Or at least in this case with Mike! - so far so good.
Dear Guerin! We are delighted to hear about your positive experience with our support team, especially with Mike! Providing quick, knowledgeable, and available representatives is a priority for us. Your satisfaction is our goal, and we are here to ensure you have a great experience with Hily. If you ever need further assistance, do not hesitate to reach out via Live Chat or support@hily.com email address. Thank you for your kind words!
I found it a little expensive to pay that much for Premium but it's still cheaper than other dating apps and worth it.
Dear Victor! Thank you for your feedback! We are thrilled to hear that you find our Premium service valuable. We aim to offer a competitive pricing structure while providing a premium experience. Your satisfaction is our priority, and if there is anything else we can do to enhance your experience, please feel free to let us know via Live Chat or support@hily.com email address. We appreciate your support!
Amazing customer support i love it. The people are amazing. The matches are very kind and nice. I like it
Dear Mohammed! We are thrilled to receive your positive feedback! We're delighted to know that you have had a great experience with our customer support and have connected with kind and wonderful matches on our platform. Your happiness is our priority, and we are here to ensure your continued enjoyment of our service. If you ever have any questions or need assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
From the business
Hily is a dating app connecting 35+ million users—and growing. It's designed with the idea that real connections and fun should be at the heart of dating, With authenticity as its top priority, Hily shifts the focus to what truly matters: compatibility and individuality. It's dedicated to making dating better, safer and more exciting for everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Pete! We understand that subscription costs can be frustrating, and we want to clarify that while Hily offers premium features, the app can still be used for free. Free users can browse, match, and chat, but premium options provide added benefits. Our goal is to create a safe and engaging space for real connections, and we continuously work to improve our platform. If you ever have concerns or questions, our support team is here to help via Live Chat or support@hily.com. We appreciate your feedback and are always striving to enhance the user experience.