Overview
HiBid has a rating of 4 stars from 2,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
Not sure what happened, but ever since the app shut down the website has been horrible to access. My wife and I ran it on 4 different devices and while we can quickly open any other webpage, HIBid takes an incredible amount of time to load or refresh. This was not an issue before, maybe an update is needed?
The site offers great products and an ease of use. Where it falters is the unrestricted ability for sellers to add shipping and handling without itemization or dispute. I purchase from here, private sellers, and the huge auction app. The private guy pads it the most and uses mailers designed for the comics I buy. My cost is $10 for a shipment of up to 11. The bay can run from any 5 to 10 for the equivalent with some sellers pushing it to 12. But hibid just had a seller charge $30 for shipping 3 comics with no explanation and no break down in the shipping terms. This is way over market rate. Another auction charged me about 13 for an oversized box, which was market rate. Too much leeway to pad the charges without a buyers right to dispute.
Thanks for your feedback, Larry! We appreciate you sharing your experience. Since sellers handle shipping independently, costs can vary, but we always encourage transparency in shipping terms. Your feedback is valuable, and we’ll continue to share insights like yours to help improve the experience. If you ever have concerns, reaching out to the seller directly may help clarify charges. Thanks again!
The bidding is easy. I see they took my money but I did not get an itemized invoice which I find very troubling. Have no idea what the breakdown was of the items versus commission, tax, etc... I did not see any way to contact HiBid to question.
We're glad to hear you found bidding easy! If you haven't received an itemized invoice, we recommend checking your email's spam or junk folder, as sometimes invoices can end up there.
Since each auction house manages its own sales and invoices, we recommend reaching out to the seller directly for a breakdown of charges. If you’re unable to get in touch, our support team at (844) 775-4774 is happy to help facilitate communication.
During loading my brother comment the need for cleaning the expensive bed set and several other wooden items I had purchased. I asked why? He said they had mold on them. And when we loaded them we found several pieces had water damage on the bottom. None of this was disclosed in the descriptions or the photos. All together I spent $335 on the auction, plus renting a haul, drove in white out and blizzard conditions to pick it up after being told pick up was today no matter the weather, and had to wait for someone to get off work to help me load things. Hopefully the first auction items that are being shipped to me don't come damaged as well...
Thank you for your feedback, Tiffany. We’re really sorry to hear about the condition of the items and the frustrating experience you had with your auction. Sellers are responsible for accurately describing their items, including any damage, so we recommend reaching out to the seller directly to address this issue. However, if you need assistance, HiBid can try to facilitate communication with the seller. Please feel free to contact HiBid support at 844-775-4774. Thank you again for sharing your thoughts.
I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24
I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.
I recently made a bid and won several items on different lots. One suggestion would be to have specific and defined fields for information such as product new or used and buyer premiums. This way would be harder for sellers to hide this information in the description, etc.
Thanks for your feedback, Vinicius! We're glad to hear you had a good experience. HiBid already provides defined fields for product condition, buyer premiums, and other key details, but we understand they may not always be easy to find. If you need assistance locating this information, we recommend reaching out to HiBid support at 844-775-4774 for guidance. Happy bidding! 😊
I have seen online auction sites that I thought about bidding on something but was unsure of how the process worked exactly. Hibid makes it easy to search for a particular item or browse auctions and bid. No hidden fees or fine print to read.
Thank you for your review, Johnny! We're glad you found HiBid easy to use and a great place to start bidding online. Since each seller manages their own shipping costs and policies, we always recommend reaching out to them directly for clarification before bidding. We appreciate your feedback and hope you continue finding great deals! ⭐📦
I enjoy using Hibid more than other platforms. I find it is nice that I can keep track of current and past bids, along with watched items, with ease. I've noticed other auction sites do not have the same feature.
Thank you for your 5-star review, April! We're thrilled to hear you enjoy using HiBid and find the tracking features for bids and watched items helpful. We appreciate your support—happy bidding! 😊🎉
My wife and I enjoy the online auctions. It's been many years since we were had an auction in person. Your platform is easy to understand. The transactions are quick. Thank you high bid for being there for us.
Thank you for the wonderful 5-star review! We're so glad you and your wife are enjoying the convenience of online auctions from the comfort of home. It's great to hear you find the platform easy to use and the transactions quick. We're honored to be part of your auction experience—thank you for choosing HiBid!
Recently one HiBid auction house has started hosting a number of auctions aimed at a very specific collectable. I appreciate their efforts, and I have enjoyed using the site. It's very easy to use, and very clear on whether you are winning or not. I particularly enjoy the "watch" function.
Thank you for your review, M J.! We’re so glad to hear that you’ve had a positive experience with HiBid and that you appreciate the features like the "watch" function. We’ll continue to work hard to keep the platform easy to use. If you have any questions or need assistance, feel free to reach out. Happy bidding!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your experience! We're always working on updates and improvements to ensure the best possible experience. The mobile web browser is currently the best way to access HiBid, and Google Chrome provides a smooth and reliable experience.
I'm curious—what web browsers have you and your wife been using? That might help us pinpoint any potential issues. Let me know, and I’d be happy to provide further guidance!
If you need immediate assistance, feel free to reach out to our support team at 844-775-4774.