I had a good experience with ordering from Hebeos for my bridesmaid dress. The only thing i think could be improved is the measuring. I used my measurements and selected a size that matched it the closest. If I knew I could have manually entered my measurements for a more personalized fit, I definitely would have gone with that option.
I will say I was hesitant at first due to the bad reviews. However, I decided to give it a try and I'm so happy I did. The dress came before the expected date, it was described and pictured perfectly. The only thing I had added was a hook on the back so I could carry the dress on my wrist and got it pressed.
The dress was delivered sooner than expected, and the quality was better than I could've imagined. I would highly recommend anyone looking for great quality for reasonable cost, this is an excellent place.
Ordered a dress when I received it it had a stain on it and they wanted me to have it cleaned. Then I said I wanted to return it and they only wanted to give me some of my money back. Do not order anything from this company
I requested a refund after 3 weeks & not items. I was told my order had been processed & I could not get a refund. Now almost a month later than my original request I still have not received the order. I needed the items for a wedding.
Their website is user friendly, I was able to order my dream dress without any problems. My dress arrived earlier than I thought, it was a pleasant surprise and to top it all, the dress was exactly like on the picture on their website and might I add that I look amazing in it and can't wait for June to show my husband
Satisfied with the delivery time, the dress, the price, the fit - being able to get my dress sized exactly to my body left me with a small alteration which was not a big deal. Very happy with everything would recommend!
I ordered the customized dress,
I am not sure if they did it wrong or I did the mesurares wrong, anyway the dress is beautiful for the price, I went to the toilette and they size it down and I LOVE it … I was a little sad cause I didn't like at the beginning cause was too big but after I size it up down, turn amazing. My recommendation make sure is your size, the bottoms in the back are stretchy so if
You want it tight you can size down. But the dress is so beautiful, everybody was telling me that. The material is okay- the top is transparent so you are all covered.
So far, it's been a great transaction and a pleasurable shopping experience. We are looking forward to receiving the beautiful dress for my daughter's wedding in March 2025. Thanks!
The top fits well, but the breast cups are too obvious and draw too much attention to that area. Also, the color of the whole outfit is way darker than expected. I ordered two sizes over my normal US clothing size, which fits me too snugly.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
Hebeos has a rating of 3.3 stars from 4,878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos most frequently mention beautiful dress, good quality and timely manner. Hebeos ranks 3rd among Wedding Dresses sites.