I just renewed for 3 years for $399.99 and I am happy to do it. I can call these experts as much as I want ( they encourage me to call every 30 days) and they keep my computer in tip top shape. Their services are comprehensive and include my printer and scanner. I have subscribed to them for 7 years. Worth every penny. I even have Costco concierge service on my newest computer but I purchased Guru Aid anyway because their service is better and on point. I have read negative reviews about GuruAid but that has not been my experience with them at all.
I called Dell customer support and ended up being switched to this Indian tech company. I had a problem where the computer would not boot up. I am still under Dell warrenty support.
The support people kept passing you around from one person to another and end up conning you into signing up for their service. The day after I went to their site which shows I can get a full refund within the first 30 days without question. I called but they refused to do that. It cost me $100.
Stay clear of this company.
I contacted a company found online and for £39.95 they totally screwed my computer, can't remember the name of the company, Guruaid in about 45 mins sorted out the mess and got me back up and running, only thing they did not restore my windows programmes which were deleted by the first company. I contacted windows direct and they re=installed all my programmes, Word, Excel and Powerpoint. I TRUST THEM.
Adriel was as professional as any one that I could want. He was patient and understanding and knowledgeable. I felt very comfortable in his answers and didn't feel that is was in any type of "in a hurry" me cut me off" to move on to the next person. I felt very comfortable. I hope that he will be my call guy on our next experience. Thank you Adriel...
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
Sanjay verma & mohammad sohail offered splendid customer service in troubleshooting the issues with my computer. I look forward to it operating faster & more efficiently as I fully trust their guidance. Both gentlemen were extremely polite & patient
I give GuruAid A resounding 5 stars on the entire manner they approached and went about solving the many internet problems I presented to them. I had no complaints what so ever with all of their efforts. Job well done
I had such good service by guruaid that I extended another year. They are prompt and online remote access combined with chat is very effective and convenient. One time I was in Asia with no phone access but was still able to get my problems solved. Different technicians have different skill sets, they could be more uniform, some tend to want to eliminate all default programs, others target specific possible program corruptions-thus rate 4 stars. But the bottom line is my PC works again and with better efficiency.
Every one of your technicians that I spoke to were courteous, knowledgeable, and did a great job bringing my computer back to good health. I was very happy with this experience. Thank you all very much.
The dvd was not opening properly in my desk top. Guru rectified this after some battle with the machine and now all is fine. Such a relief. The process was explained as we went along very well. I have great satisfaction knowing I have this backup. Excellent performance from technician Sachin.
Overview
GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
- Visit Website
- Branford, CT
- Edit business info
Business History
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members