Overview
Covers & All has a rating of 4.7 stars from 24,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
I had to search the site a bit to find what I wanted... an outdoor kiln cover. They call it a BBQ cover. Actually searching the site was good education. Knowing a tall cylinder would be difficult to put on I opted for a zipper on the side. Thank goodness I did... it works great. Overall, good protection for my kiln.
Seems to be durable. I use it for a prep spot for my dog to go outside. Placed on top of a low cabinet I set the dog on the cushion while I put her little harness on. I have a back problem so it helps me not to bend over so long while getting her ready.
Hi Peggy, Thank you for reaching out. We hope you love it when it arrives. Let us know if you have any questions in the meantime. Happy shopping!
Quick response to questions and really great covers. Great customer service. Kept in contact with me throughout the complete design process. Started in mid January, 2025 and completed everything in the beginning of February, 2025. Very pleased with the entire process.
Hey Susan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The company changed its price while we were ordering, the company failed to fully apply its full discount (and when the company acknowledged this, it did not take any corrective action), and the product is mediocre -- definitely not the quality we anticipated.
Hi Aaron, Thank you for your feedback, and we apologize for any confusion regarding the pricing and discount. The complete price breakdown, including any applicable discounts, is available on the shopping cart page, just below the shipping method selection. We kindly request you to review the final price there before proceeding with your order.
Additionally, we offer a variety of coupons based on different product categories, and some codes may have specific limitations, which are always outlined in our Terms and Conditions. For any assistance or clarification on available discounts, please don’t hesitate to reach out to our 24/7 support team, who can provide you with the best applicable codes for your order.
We appreciate your understanding and are here to help if you have any further questions!
When i received my package it was well secured. Opened it up, it is a outdoor curtain, and came exactly as i ordered it. Size, color,material and options that i requested. I hung it up and it looks great. Thanks y'all.
Hi Pablo, Thank you for your review! We appreciate your patience, and we hope your order meets your expectations. If you have any questions or concerns once it arrives, please don’t hesitate to reach out. We’re here to help!
I love the ability to set the custom sizes! Can't wait to get my product.
UPDATE: I received my custom made cover and I love it! GREAT quality for the price! I will definitely be a returning customer!
Hey Darren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Original review below, but after posting it, their Customer Service called me to resole the issue - was VERY happy that my concerns we actually addressed with care. Not even company takes the time to address feedback.
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Original 3-star review below - upgraded to 4-star after concerns were addressed.
Would prefer a better description on the site of the differences in the materials used (PVC Coated Poly vs Solution Dyed Poly). Had to call in and got your "international" phone support -- your "product experts" were only able to read the differences from the website (I can do that) - - the saving grace was their tip to add requests to the special instructions and that I would have a chance to review with the design team prior to the order being produced. At that point if I am still not satisfied, will cancel the order (but I hope not).
Hi Larry, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The cover appears to be a good quality fit and finish. The size that was custom-made fits nicely. Time will tell how it holds up to UV, rain, and wind. It arrived fairly quick being it's c😬made in India. As a matter of fact, it got here quicker than most things that's ordered that come from the United States. I'm very pleased. I would order again 👍
Hey Cliff! Thank you for your thoughtful review! We're delighted to hear that your custom fire pit cover fits nicely and that you're pleased with its quality. We take great pride in delivering well-crafted products, and we appreciate your trust in us. It’s great to know that your order arrived quickly, and we hope the cover continues to meet your expectations in durability against UV, rain, and wind. If you ever need another cover or any assistance in the future, we’d be happy to help!
I ordered a cover for my e-cargo bike. It's quite a different shape than traditional bikes but the design team worked with me to make sure they had all the measurements then needed. When it arrived, a perfect fit!
Hey Mr. Albert! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing couch cover I purchased many over the years, but nothing like this one would recommend to buy it. I will purchase other ones for my other patio furniture. Fast delivery.
Hey Todd! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! We appreciate you taking the time to share your experience! We’re glad to hear that once you found what you were looking for, the rest of the process was smooth. Your feedback is valuable, and we’re always looking for ways to make customization even easier. If you ever need assistance with a future order, please don’t hesitate to reach out. We’d love to help!