Coparently Reviews Summary
The company's reputation is significantly marred by persistent customer complaints regarding service reliability and support. Many customers report difficulties in accessing their accounts, ongoing billing issues, and a lack of response from customer service, leading to sentiments of frustration and distrust. Despite some customers indicating that the service functions adequately when operational, the overwhelming feedback highlights a troubling trend of inadequate support and unresolved issues. This suggests a critical need for the company to enhance its customer service responsiveness and address operational inconsistencies to restore customer confidence.
This summary is generated by AI, based on text from customer reviews
While I needed the service, it worked well enough. The nightmare started over a year ago when I tried to get AMEX to cancel their charges. They use a new Merchant ID every month so they are unable to be blocked. Anyone in Canada that is able to investigate this fraudulent activity would be doing the Lord's work. Beware.
Does not work and won't let you cancel! I would give this business a negative 10 star rating if possible. No response after many emails and calls. SCAM!
As of November 2021, I have contacted coparently five times. Their website no longer works, and I cannot log expenses. In addition they are still billing me 9.99 per month, they never answer their phone, and they never answer their emails. What a scam! Do not sign up with them.
I have tried to call them for several months and no one respond my voicemails. I have tried to open requests and even if they respond that they are checking, nothing happens. Stay away from this scam
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members