Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous
So where do i start! I ordered a pair of 'jeans' from here which were roughly £20. After months of waiting for them and so many email which i had no response to, i finally sent that last email that said it all... again no response then only a few days later i receive a tiny parcel ( thinking it was a cameo top i ordered) only to find the most hideous pair of tights that had been printed on to look like jeans?!?!... my family laughed in disbelief! I cried and all i could think was they need a new name! 'Rob ya blind mam'
My daughter ordered 2 anti gravity chairs 6 months ago. Emailed and no response. Never received product. I wish there was a way Facebook ads could be red flagged and then not allowed to scam us. This is disgusting.
A one star rating is far too generous for this disgusting company stealing people's money. Their online ads and photos look NOTHING like what you get in the mail. They're sending paper thin crappy leggings with a picture of jeans stamped on them! I've never received anything so ridiculous in the mail before. I wouldn't be caught dead wearing this trash. To make it worse they flat out refused to give me a refund despite my obvious dissatisfaction with their "product". Terrible quality, terrible customer service, and flat out liars.
I ordered 3 desert makers... was sent colors I didn't order, missing all 3 US adapter plugs, and one smashed box/damaged item. I filed a dispute and was told over 2 1/2 months ago they would replace the damaged item and send the adapters... haven't even received shipping info yet so time to file an FBI internet fraud complaint against them!
It took 2 months to received crappy and cheap product. False advertising for sure. Jeans are actually tights. I Save yourself time and money and avoid this company for sure. They suck. Don't order. I can't believe Facebook lets them advertise on there because they censure false info. This company does not deserve even a single star.
My order was approved on 6 of march 2020, never arrived, I asked the customer service it got answered after several attempts with an apology and they intended to reship my order, after that email there is no more response and the product never arrived and there is no tracking code send to me.
This order has finally arrived. It is a complete waste of money. Not only did it take over two months to come, the bras are complete rubbish. They are supposed to be XL size. They are not, more like S. The fit is all wrong and they do not do what the promotion said they would at all.
Do not buy their products!
I ordered a product in June and I still have not received it. When I contacted them, they told me to contact the delivery service myself. The delivery service told me they have not had shipping updates for the product for over 30 days so to contact the seller to rectify the issue. I've emailed them several times since and they refuse to even respond to my emails. This company is not professional and don't guarantee delivery. As soon as the item is sent it is your responsibility to ensure it arrives at your address. If you have any issues they will not be there to assist you. They won't even bother to respond to you!
I never received my order. Reported them to my credit card company and am going to report them to Federal Trade Commission. Refuses to answer e-mails and no phone number to contact them. Nothing but a scam.
Answer: Very unprofessional and don't guarantee delivery. If you item doesn't arrive, they stop responding to your emails.
Answer: SCAM... very slow, ordered items are not what you receive and they refuse to correct their errors even when they claim they will. They need FBI internet fraud complaints filed against them so they are stopped from scamming other people! It took them 3 months to get my order to me... one was damaged in a smashed box, one was not the color I ordered, and none came with a US adapter plug. I have been waiting for almost 3 months to get the replacement for the damaged one and to get the adapter plugs... numerous e-mails go unanswered. No items, no refund, nothing.
Answer: My experience, scam. I ordered their "jeans" and well I got pantyhose type tights with lines drawn on to appear like jeans.
Chestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 606th among Pets sites.