Good Dog has a rating of 4.4 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, customer service and entire process. Good Dog ranks 2nd among Dog Breeding sites.
I verified with my credit card company that a down payment on the Good Dog platform did go through. After a week of trying to get Good Dog to correct my online account with them, they still have not credited the down payment I made to a breeder on their platform. If a payment platform does not keep track of payments, do not use it.
I already knew which breeder I wanted to buy my corgi from, but there are so many other options out there. If you do not have a Breeder then just search the website for your breed and they make it super easy.
Initially I was just 'window shopping' to see what my options would be like in the future and what the process looks like. Little did I know I would come across a pup that I couldn't pass up! The breeder responded quickly to my info twist and answered all questions I had. The phone interview hairbrush shortly after that and then soon after, I purchased and received my pup! Since I live a few states away, I opted for the flight nanny option and it was the best decision I could've made. The entire prices took about a week (Wow! Right?!)I can't wait to get my next pup.
We are an older couple that lost our Frenchie and our home was so empty and sad that after 3 months we started looking for a new fur baby to fill the void. We chose Tracey at Mimosa Acres to get our Frenchie! It was a great experience dealing with Tracey. We could tell she loves what she does and loves animals and the puppies she breeds. She goes way beyond what most breeders do to get the puppies ready for forever homes. I would recommend her to anyone looking for a French Bulldog. As far as the Good Dog site it was also great! I just happened upon it when searching for breeders of French Bulldogs. Everything is in one place and I feel very confident in the information on the site and it made it easy to find a good breeder along with the other information on owning a dog. We love our new puppy named Teddy!
Excellent, could not have been happier. Many
Thanks to breeder and Gooddog. From start to finish. Great communication with breeder, Puppy updates,pictures, litter updates, mom and dad pictures. You tube videos every 2 days..
I am the richest man in the world! Th aid to my breeder being so amazing I feel my journey ahead with my Bluey will be so special and I appreciate the support the teams at Gooddog provide along the process. This story is too good to be true so I won't brag too much but it's definitely an experience I wish others have the opportunity to share as well! Thank you Shawn and thank you Gooddog!
I had a very pleasant experience with Gooddog. The page itself is designed in a way that's made me very comfortable when browsing breeders and puppies. I was able to find my perfect pup and I couldn't be happier. Oakley is amazing. Always do your research but nothing five stars.
Our puppy from Vickie and her husband was a well cared for and loved puppy. Vickie was very responsive to my questions as we waited for "Coco" to be ready to come home. We received a Vet report, toys, food, registration, etc as advertised. We highly recommend Vickie's Shih Tzu.
My experience with Good Dog was excellent. Our Breader, Keisha of Rolling Acres Golden-doodles and Poodles, was responsive and thorough. Our pup is healthy, socialized, and beautiful. Keisha met us to pick up our pup and it was clear Poppy had been raised in a wonderful household. I found that app helpful in knowing what my next step was. I am thrilled with our experience and puppy.
I was very pleased with GoodDog and North Star Chihuahuas. Kathy and Melissa Bourke were very helpful with answering all my questions and concerns. With quick and timely responses. Very helpful and nice to work with. They made the whole event an enjoyable experience. I am very thankful to them. Enjoying my adorable pappy Cozmo.
Answer: Completely legitimate company for dog breeders, groomers, trainers, and buyers.
Answer: I found Gooddog.com and found reputable dog breeders. Breeders who have been around for several years who provide references. I will be getting a puppy in a spring litter.
Answer: Hi Priscilla, This is a great question! We're happy to help answer. In order to protect our community and company, all deposit and dog payments between Good Breeders and Good Dog applicants must be made securely on Good Dog, so we can ensure the safety and security of all payments. You can read more about our On-Platform Payment Policy here: https://www.gooddog.com/help-center/owners?a=On-Platform-Payment-Policy---id--CK1m0GVSSCeEH3g4iygaSg Good Dog buyers have the option to complete their payments on Good Dog with Protection & Support for a small additional fee that unlocks exclusive benefits such as access to our Puppy Training Program, exclusive discounts, lifetime support for your pup, and more. This Protection & Support fee is completely optional, and buyers can always choose to complete payments on Good Dog with 0 fees. You can read more about the benefits of Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, please contact us anytime by emailing help@gooddog.com or calling 855-446-6336. A member of our team would be happy to help you! Warmly, The Good Dog Team
Answer: Hi Susan! Great question. After a Good Dog buyer completes a payment to you on Good Dog, we'll automatically invite them to share their experience working with you by submitting a Verified Owner Story. Verified Owner Stories appear on your Good Dog profile and in search results, so you can show off your happily placed pups to potential buyers who are looking to learn more about what it's like to work with you, and share a glimpse of how your pups are doing in their new homes. Learn more about Verified Owner Stories here: https://www.gooddog.com/good-breeder-center/verified-owner-stories
Answer: Hi Abel! Thank you for reaching out. A member of our Care team would be happy to help you on your puppy search. Please feel free to email help@gooddog.com with some more information about the kind of pup you're looking for, and someone will happily assist you with some recommended Cane Corso breeders who fit what you're looking for. We look forward to hearing from you. Warmly, The Good Dog Team
Answer: Hi Pamela! To request a refund, message your breeder directly from your Good Dog dashboard to ask about their refund policies. Each breeder sets their own policies, which you should review prior to making any payments. Your breeder will initiate your refund. A refund may be full or partial depending on the circumstances of your request and your Good Dog Breeder's policies. After your refund on Good Dog is complete, you'll receive a confirmation email. Refunds may take up to 14 business days to fully process, depending on your bank. And remember, Good Dog is always here to help. Our Good Dog Guarantee means that we'll help you resolve any issue that comes up – whether it's with a refund, payment, or something else. Contact our Care Team anytime for support by emailing help@gooddog.com
Answer: Hi Juan, Thank you for asking this question about paying on our platform. To protect our community, all deposit and puppy payments must be completed on Good Dog. We make it easy and secure to pay for your puppy so that you can focus on what matters most – your new best friend. Good Dog buyers can always complete payments on Good Dog without paying any fees. Or, they can choose to complete their payments with Good Dog Protection & Support for a small fee. When buyers opt into Good Dog Protection & Support, they're backed by the Good Dog Guarantee, which means we'll help resolve any issue – whether it's with a payment or something else. Learn more about Good Dog Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, our team is always here to help – just email help@gooddog.com or call 1-855-446-6336.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to help@gooddog.com with any additional questions.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to help@gooddog.com with any additional questions.
Hi Constance,
Thank you for reaching out and bringing this issue to our attention! We see that you have two different Good Dog accounts, which is causing this confusion. We see that a member of our Care Team has already reached out to you to help you get this sorted, so please feel free to reply directly to our email, or by give us a call/text at 855-446-6336.
We’re looking forward to working with you to figure this issue out, and help to turn your experience into a positive one!
Warmly,
The Good Dog Team