Charlotte Russe is a U.S.-based fashion retail chain founded in 1975, specializing in women's clothing and accessories. Initially targeting teens and young adults, it now offers a broader range of styles. After facing financial challenges and being acquired by YM Inc. in 2020, the company aims to revitalize its brand and provide trendy, affordable fashion.
Charlotte Russe has a rating of 2 stars from 285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Charlotte Russe most frequently mention customer service, tracking number and store credit. Charlotte Russe ranks 84th among Discount Clothing sites.
Charlotte russe in sunrise mall in bayshore those employees are rude and unprofessional they lying today my experience is brought a clothing kind fit no verbal final sale and there is no final sale on the item and you can return the item the way you brought i did and the employees was rude laughing told me I can t exchange the clothing and iam not allowed to shopping at the store
I bought a pair of pants that didn't fit and was told by the sales associate who made my purchase that they didn't do returns just exchanges and store credit. But these pants are poorly manufactured with the lining in the waist and hip leg area and placement of buttons on the pants. One legs of the pants has more room than the other due to the poor sewing quality. I should have read the store reviews before making a purchase. I'll be donating these pants. Glad they were only $14.
Ever since they closed down and re opened, the clothing in there is cheap looking and the poorest of quality. Very non trendy! It's pure house/ Lounge clothing! Please bring back the originals! Please! Look at the ratings! Do you guys even care? If not close down! Let it remain a phantom of our imagination of what was once was!
I purchased 2 pairs of jeans a week ago. Tried them on at home due to fitting rooms still closed to Covid-19 (2 years ago). I took tags off and washed them. After washing them realized one pair had a hole just under the belt loop. The other seems alright still so as I put them on the whole zipper broke off! I went in about a week later (after purchase date) to explain what happened they said they can't return them at all cuz tags were taken off. I normally always buy my Jean from here but I will not be anymore. The lady upfront was rude and didn't even say sorry for the inconvenience just look at me with a blank face till I walked away.
I visited this store a few times last several months, purchased nothing. Their is nothing in this store worth buying except some cheap Tee shirt. All the cloths are low end quality, no selection, poor inventory, no refunds, dressing room just opened last week. Some how this store survived the Covid pandemic.Mt advice don't waste your time walking in to this store, you cant return unless it's an exchange theirs nothing else to buy, poor inventory choices.
Ordered: Faux black leather bodycon mini dress, size large
I love this dress! Its super cute! It was only USD $ 7.20. I am busty so I ordered a large. I like the fit, its stretchy so I could possibly have gone with a medium. The brand is Wet Seal.
This was my first time ordering so I did get a discount. Very, very happy!
I really enjoy shopping at this store and I appreciate the selection of clothes and items available. However, I am disappointed to know that the district manager allows the store manager to work alone. Although she is a friendly and compassionate person, it is evident that she works tirelessly and could benefit from additional support. The reason I put 5 stars is because I really like the store manager.
This store has no fitting room to try the dress on. You have to buy it and try somewhere else. You won't be refunded and force you sto get a store credit. The store manager has no experience on how to talk to customers. She is rude! I wont come here.
Very rude trying to put somthing back on a hanger and being questioned what I'm doing in a rude way and making me feel like I can't try anything on and very rude at the cash register telling me to read stuff correctly thinking I don't have enough money which I did and I had plenty of stuff in my hands and she made me try to put away instead of giving it to her and had a really rude tone. She judged me from the start thinking I don't have enough money.
Not enough people running the store in the Bronx asst manager was very nasty 3/5/23 long line 3 people running the store poor service aguementwith customer. The asst manager need be fired. I would never shop therhere again.
Answer: I found the sizes to be true to size.
Answer: No, you cannot return bodysuits, swimsuits, or other underwear.