My husband and I both tried to buy gift cards with different credit cards and both times we got a fraud error. So how do they make any money if can't even purchase a gift card? There was no error from our credit card company.
This is their policy: "100% Risk Free 45 Day Money Back Guarantee on All Discounted Gift Cards." I never got 3 gift cards in the mail, and I'm still trying to get my money back. THEY ARE STALLING AND HAVE BEEN SO FOR ALMOST A MONTH ON IT. I am truly done with this scam company. It will go out of business just like Cardpool.
Scammers with a fraudulent scheme in place. Held my cards hostage for 2+ months now after offering and agreeing to purchase them for $3,250, with payment to me via direct deposit within 1-2 business days. Spent hundreds of hours on this trying to get them to uphold the agreement they drafted and entered into, but told the same loop by foreign customer support staff who repeat their script after acknowledging the agreement and that they verified the card balances. Stay far away from CardCash.
This company literally has people who determine the value of the gift card then some robot determines whether to accept or reject said gift card, providing no reason whatsoever as to why it was rejected. I suggest using another site.
Highly suspect business. Offers they provide are later denied as "Unable to Validate." This is likely due to some practice of trying to sell your card before they pay out. If it doesn't sell then they deny the offer. Why else would they take several days to "validate" the offer when it takes only a minute.
I input my card which was 100% validated by me to make sure. THEY offered a few choices for the card (other gift cards). I chose one and then waited days for them to "validate" the card. In the meantime I received an email from the "CEO" named Eric welcoming me. Then four days later they denied the transaction stating that my card could not be validated. I checked the card again and verified the amount in exactly one minute.
Use some other business. Just not this one.
I bought a $100 Chili's gift card. I tried to use it and the balance was $0. I contact cash card and was told that I did not use the gift card within 45 days. I used it a few days later. NO EXCEPTIONS!
They just kept my money, even though I did not even get a partial benefit. Very sneaky.
I added my $350 hotels.com gift card to see if I could get anything back. And they took the money off without sending me any notification. They did NOT pay me, and they won't respond to my emails or anything! This website scams everybody.
I recently followed all steps in process to cash in gift cards thru cardscash only to get response that my cards cant be validated and they are mine to use / Still haven't received cards back valued at $2,200.00/ Cards are VALID so this company scammef me out of $2,200.00 / Ive contacted state attorney
Cardcash started out great, instant cash for my gift cards. What isn't there to love compared to sites like Raise, etc. That was until I met Edward Delaquila (or Grant Edward Delaquila). I noticed on the bottom a "sell bulk card" option, which I went through the process of applying to. I later get an email where I am asked to schedule a meeting, realizing that I may be in over my head here I asked the reasoning (as my volume is relatively low, I was just looking for better rates if possible). He instantly responds with "you're not a good fit." in which I question why. He claims I "objected" to the phone call which therefore means I wish to stay anonymous while selling cards (is not the case, all of my information is tied to my cardcash account) and therefore I will be banned from the site forever come Monday. The escalation here is insane, all I did was ask a question. I requested to speak to a manager in which he responded "all reports will be thrown away".
It's a clear misunderstanding on his part, we had a 20 email back and forth and he still is not enough of a man to admit that. Sad that a company like CardCash is run by someone like him.
Google his name, some awful police reports come up that are confirmed to be him as well.
They say they need a credit card to buy gift cards but then you give them card numbers and they decline them even though there money on it. Then I give them access to my PayPal to pay them and they steal 2$ and don't buy my giftcards.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.2 stars from 2,350 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 108th among Gift Cards sites.