Here’s what buyers have asked with answers from CardCash staff and previous consumers.
22
questions answered
0%
answered within 1 day
Question:
Why was Cardcash given an "F" from the Better Business Bureau and its membership actually revoked?
Answer:
Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating.
A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB.
As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating.
Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
By Carol M., over a year old
Answer:
Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
By Sandy M., over a year old
Answer:
Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
By Phil R., over a year old
Answer:
We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
By Carol M., over a year old
Answer:
Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
By Carol M., over a year old
Answer:
They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
By Josh B., over a year old
Question:
Do they buy e gift cards
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Typical questions asked
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