C2CLightsReviews 33

Without question this is one of the worst places I have ever delt with. Called them about problems, tried to explain what was going on but he wouldn't listen and continued to just talk over me every time I said anything. Claimed they would send a refund but never did. I ordered a product and received something I did not order instead. They tried to tell me that is the only way the manufacturer sells it but that is not stated on the site at all.
Beware

DO NOT buy from this company. They are pros at fraud. They ship different items than ordered then try to charge you huge restocking fees. They know the rules of the CC companies and hide comments in the purchase agreement to steal from customers. I have never in my life dealt with such crooks. They are so rude it is amazing. They called me after I was upset they set wrong times and yelled at me on the phone. What yell at your customer? What a joke of a company. They even threatened to write bad reviews about me, the customer... LOL you are crooks c2clighting. They have so many bad reviews that they have to pay a review service to show only good ones on their website. Those are probably fake too. YOU ARE CROOKS! Just google the reviews and look at how many customers they screwed over. Can I do a negative 5 stars?

You cannot rate a business lower - this was pre COVID so no excuse.
From the get go they were hard to get a hold of and would not call me back after I had placed my order
First I got the wrong item that took 60 days to get, then the sent me damaged lights 60 days later.
After I called and told them this the second time Hector got all rude and said he would take them back and give me a refund. Since we had already sold the home these were going on he said I could return them for a refund. So I sent them back. They refused them. $1000 worth of lights. When I got them back I called them and told them what happened and they said they would not take them back. I said I would do a charge back, and the guy started yelling at me. Would call my phone at all hours of the day and night harrasing me after sticking me with a $1000 charge for two lights I could no longer use. RUN FROM THIS COMPANY or at least look at all their other reviews on countless websites. ALL HORRIBLE> I wish I would have seen them before placing an order =(

Aak for mike knowledgeable n great customer service. Great lifetime guarantee product. Solid brass items.

C2C Lighting is the WORST company I have ever dealt with. There are no dimensions on their outdoor products. I purchased 3 which looked similar to the 25 outdoor lights I have. They were completely INCOMPATIBLE. The light shines thru and is OBNOXIOUS. I called the company and spoke with David, who apparently is a supervisor at C2C. He told me to fill out the return form--After paying a staggering $119 plus $22 for shipping, this UNETHICAL company gives me 5 options: 1) Return within 30 days and pay 35% restocking fee 2) I placed my order and its been past the 30 days and I agree to a 50% restocking, 3) I wish to exchange and agree to pay shipping back and forth with a stocking fee 4) I received wrong item do not want an exchange and accept a 35% restocking fee 5) I wish to cancel the order I placed via online or telephone and accept a 10% administrative fee--- PLUS they have a note "Items made from Brass or Copper can not be cancelled after 60 minutes from placing order--------Don't deal with UNETHICAL CRAPPY COMPANY!