Overview
1StopBedrooms has a rating of 4.7 stars from 4,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Instant Feedback
We ordered the Ashley furniture Bayless sectional from 1StopBedrooms, and despite it being on backorder, the shipping and delivery process was very fast and efficient! They made sure to keep us up-to-date every step of the way and answered any questions I had about the process. The couch came in perfect condition with all tags intact and the white glove delivery ensured it was fully assembled in the exact spot we wanted it without any heavy lifting on our end. I would highly recommend ordering from this site, I can't wait to place our next order!
I placed my order online, there were some conflicting emails. The customer service center was closed for the night. I was transferred multiple times the next day and the final person was condescending regarding my irritation due to this. Every other person I dealt with after that was very helpful, so I'm hoping that day was not the norm. The delivery men were extremely respectful and made sure to call ahead of time to let me know when to expect them. I am extremely happy with my items and my experience after the first calls, which is why I'm still giving the 5 stars. The other employees made up for the misstep.
Dear Paula,
Firstly, we would like to extend our sincerest appreciation for taking the time to share your feedback with us. Your engagement is vital and we value the insights it provides us immensely.
As a company, we are staunchly committed to delivering an exceptional level of service that meets and exceeds our customers' expectations. We strive to provide smooth and enjoyable experiences, ensuring that every interaction is marked by respect, professionalism, and efficiency.
Your satisfaction is our utmost priority and we are delighted to hear that our dedicated team members and delivery personnel were able to exemplify the high standards we set for ourselves. We strive to ensure these positive encounters are the norm and not the exception.
Once again, thank you for your valuable input. We are thrilled to know that despite initial hurdles, your overall experience resonates with the excellence in service we aim to consistently provide. We look forward to serving you again soon.
Best Regards,
Customer Experience Team
I have bought two rugs from you recently -both were shipped promptly and wrapped professionally and both received without any damage and as pretty as their pictures. I will certainly buy more from you when I need more., thank you for your promptness and great products.
Dear Nancy,
We're thrilled to hear from you and appreciate the time you've taken to share your positive feedback.
Your satisfaction is our utmost priority and we're delighted that the prompt delivery and quality of our rugs met your expectations. Our team is committed to providing exceptional service and quality products, ensuring that each purchase is as seamless and satisfying as yours.
As we continue to uphold these high standards of service, we look forward to providing you with more beautiful rugs in the future. Your words affirm the effort we put into every customer interaction and we're thankful for your trust in us.
In our commitment to consistently excellent service, we will continue to work tirelessly to exceed your expectations every time.
Thank you once again, Nancy, for your kind words and we look forward to serving you again soon.
Best Regards,
Customer Experience Team
Outstanding service very knowledgeable about their product and the quality of their product is really good. I would recommend to anyone to shop at this place online very helpful, knowledgeable and concerning people thank you so much for your support and thank you so much for your product.
Dear Dexter,
Thank you for your glowing feedback! We truly appreciate your time spent sharing your shopping experience with us.
Your kind words affirm the commitment we have to our high standards of customer service. Our team is passionate about our products and we take pride in being able to share our knowledge with our valued customers like you. It's our goal to consistently provide the best service and quality products that meet our customers' needs.
Your recommendation is the highest compliment we could receive. We are immensely grateful for your support and look forward to continually serving you with the same level of excellence that you've experienced.
Thank you once again, Dexter, for being a valued customer and for sharing your positive experience.
Best regards,
Customer Experience Team
Furniture delivered in time promised with quality care. I am so pleased with the bedroom furniture that I continued the same quality Kincaid Portolone into other rooms in the house. Very pleased and will be purchasing more pieces.
Dear Karl,
We sincerely appreciate your kind words and the time you've taken to share your experience. Your feedback is instrumental in helping us maintain the high standards we set for ourselves.
At our company, we take immense pride in ensuring every piece of furniture is delivered promptly and with utmost care. We strive to provide the best quality products that not only meet but exceed our customer's expectations, and we are delighted to hear that you're pleased with your purchases.
Our commitment to consistent excellence in service is unwavering, and it brings us immense satisfaction when this is recognized by our valued customers like yourself. We look forward to continuing to serve you with the same level of quality and care in the future.
Thank you once again for your trust and support.
Warm regards,
Customer Experience Team
I bought a Barcalounger Recliner from 1stop. Chair arrived in a timely manner, well packaged and undamaged. White glove installation was professionally handled by two skilled and very nice installers. I was happy with the purchase and would buy from them again.
Dear Robert,
We're delighted to hear about your positive experience with us. Your engagement and feedback truly brighten our day.
At our company, we take pride in maintaining a consistently high standard of service. From the moment you choose our product, through delivery and installation, we strive to ensure your experience is as seamless and satisfying as possible.
Your review reaffirms the dedication we have towards achieving excellence in all aspects of our service. We're thrilled to have exceeded your expectations and look forward to the opportunity to provide you with our exceptional service again in the future.
Thank you for choosing us and sharing your experience. We appreciate your trust and will always strive to uphold it.
Best Regards,
Customer Experience Team
It was so easy to find exactly what I was looking for and the custimer service was exceptional when I had to call in and verify info. Also, very helpful and knowledgable about extra parts I may need...like brackets to hold furniture in place. Thank You.
Dear Carol,
Firstly, thank you for taking the time to share your experience with us. Your engagement means a lot and helps us ensure we're consistently meeting the expectations of our valued customers.
Our team is dedicated to providing exceptional service and we're delighted to hear that you found this to be the case. No wait time and easy connections are part of the seamless service we strive to provide every day.
As we move forward, rest assured that we'll continue to uphold these high standards, ensuring every interaction with us is as effortless and satisfactory as yours. Your positive feedback stands as a testament to our unwavering commitment to service excellence.
Thank you once again for your kind words. We're here to serve you with the same level of professionalism and courtesy in the future.
Best Regards,
Customer Experience Team
Easy to maneuver through the site, customer service was very helpful when I called, delivery time was quick and the price was great! I will definatley use them again. The delivery service was phenomenal as well, in and out and took everything with them.
Dear Jacqueline,
We truly appreciate the time you've taken to share your wonderful experience with us. Your engagement is an integral part of our journey towards providing exceptional service.
We constantly strive to maintain the highest standards of customer service, and it's always rewarding to hear positive feedback like yours. From navigating our site, to interacting with our helpful customer service team, to the prompt delivery, we ensure every aspect of our service is seamless and efficient for our valued customers.
Your kind words have reaffirmed our commitment to excellence. We pride ourselves in delivering a phenomenal service consistently, and we're thrilled to hear that we hit the mark for you.
We look forward to serving you again in the future, continuing to meet and exceed your expectations.
Warm Regards,
Customer Experience Team
Great product, as well as customer service. I ordered a bed as well as nightstands, the furnitures were all exactly as described. The delivery team coordinated the process smoothly. They were great professionals.
Worst experience I have every had. I keep getting the run around for furniture delivery. I keep getting the run around from 1Stop Bedrooms. I have missed 2 days from work and now being told it supposed to deliver on 2 different dates. I am going to file a complaint with the FTC and BBB.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lauren,
We appreciate your kind words and the time you've taken to share your experience with us. Your positive feedback is a great motivation for our team.
We strive to ensure that every interaction with us is a seamless one, from the moment you browse our selection to the delivery of your order. Our commitment to keeping you informed and ensuring a smooth delivery process is unwavering. Your satisfaction, right down to the white glove delivery service, is always our top priority.
Thank you for recognizing our hard work and dedication. We're delighted to hear you're planning on placing another order with us. Here at 1StopBedrooms, we pride ourselves on consistently delivering excellence in service and look forward to serving you again in the future.
Best Regards,
Customer Experience Team