Broome Staircase Designs
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Broome Staircase Designs

How would you rate Broome Staircase Designs?
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Australia
1 review
9 helpful votes
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Excellent
March 1, 2025

I experience was the very best of had a long time
Elaine was very courteous and helpful for everything she could do for me and every think I asked she answered the questions really good, and she is very charming and very nicely spoken thank you

Date of experience: March 1, 2025
Australia
1 review
1 helpful vote
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Pearls smaller than I expected
March 18, 2025

Hi I was a bit disappointed that the pearls were not the same size as a pair that I purchased last year. One of my earrings lost a pearl, the gold hook was still in my ear when i discovered that the pearl had gone, I purchased another pair hoping that I would then have three earrings ( one as a spare) My new ones are noticeably smaller

Date of experience: March 18, 2025
Eileen P. Broome Staircase Designs Rep
2 weeks ago

Hi Anne, had we of known that you were trying to match up a Pearl Earring we would have suggested that you send it back to us and we could have tried to match it up for you. Kind regards, the team at Broome Staircase Designs.

California
1 review
1 helpful vote
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Beautiful jewellery!
January 14, 2025

I love the necklace. The pearl is so beautiful against the gold and I love the design that resembles the Broome staircase to the moon.
The pink pearl earrings are also very beautiful.
I enjoyed my shopping experience with Broome Staircase Designs. Thank you!

Date of experience: January 14, 2025
Australia
1 review
4 helpful votes
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Gold Pearl ring
December 29, 2024

Beautiful ring purchased from Broome Staircase Designs. Excellent, prompt service. Contacted as size out of stock and selected a similar size. Friendly staff and received order two days later. Extremely happy with product and service.

Date of experience: December 29, 2024
Australia
1 review
1 helpful vote
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Pretty in pink
March 4, 2025

So fun and contemporary in design. Love the look and feel when
Wearing. Great communication, price and fast delivery. Attractive packaging and care instructions are a bonus. Happy customer.

Date of experience: March 4, 2025
Australia
1 review
5 helpful votes
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Stunning pearl earrings
February 21, 2025
Updated review

These earrings had caught my eye and were easy to order and on sale! They arrived within a few days and looked just as I had expected. Very happy with my purchase.

Date of experience: February 21, 2025

Beautiful Pearl Earrings
September 30, 2024
Previous review

When I ordered the earrings I paid extra for express postage but then saw that postage should be free for orders over $199. So I missed out on that. One earring is much flatter than the other one so I was a bit disappointed.

Date of experience: September 30, 2024
Australia
1 review
3 helpful votes
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Black Neoprene Necklace
February 24, 2025

Very prompt service - the necklace was delivered in no time and it is exactly what I was looking for. The neoprene is very soft and flexible and the clasp is perfect.

Date of experience: February 24, 2025
Australia
1 review
0 helpful votes
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Useless necklace closer
December 30, 2024

This is my 2nd necklace as the original one was stolen when I was on a cruise. That necklace had a more safety closure. This one is appalling resulting in me having to purchase another cord so as to be sure it is not going to unfasten and hence be lost.

Date of experience: December 30, 2024
Australia
1 review
3 helpful votes
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Pearls my Birthstone
February 21, 2025

The Pearl Bracelets recently purchased for myself & gifts from Broome Pearl's are beautiful.
Always received in nice packaging. A very happy customer. Thankyou

Date of experience: February 21, 2025
Australia
1 review
2 helpful votes
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Spur of the moment
March 24, 2025

Was greeted by Eileen. She wasn't pushy but very helpful and friendly
She new her stuff and was to have a chat
Will be back again to see what else I can buy from Eileen
You sure don't want to lose that employee she is what Customer Seevice is all about
Thanks Eileen 💐

Date of experience: March 15, 2025

Overview

Broome Staircase Designs has a rating of 4.7 stars from 1,891 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention quick delivery, great service and pearl earrings. Broome Staircase Designs ranks 4th among Rings sites.

service
44
value
45
shipping
43
returns
10
quality
45
This company responds to reviews on average within 5 days