Broome Staircase Designs
Questions & Answers
Here’s what buyers have asked with answers from Broome Staircase Designs staff and previous consumers.
8
questions answered
0%
answered within 1 day
Answer:
Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs.
Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
By Natalie K., over a year old
Answer:
Hi Debbie,
If you chose a south sea you will receive a certificate of authenticity and valuation.
Regards
Natalie
By Natalie K., over a year old
Answer:
Hi Kay,
All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
By Natalie K., over a year old
Answer:
Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
By Eileen P., over a year old
Answer:
Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
By Eileen P., over a year old
Answer:
Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
By Eileen P., over a year old
Answer:
Hi there May! Some of our Pearls are Australian and some are from overseas.
By Eileen P., over a year old
Answer:
Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD
By Eileen P., over a year old
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