Bodybuilding.com

Worst supplement company out there. It's literally impossible to reach anyone in customer service. The service number directs you to an online chat with a freaking robot so you have no clue what's going on. This place should be out of business.

Worst customer service ever
Item delivered (tub of protein powder) by Evri damaged (by dropping into my garden onto a path). Contacted BBW and relatively easy to return and get a replacement. But replacement was the same damaged item in a new box. Now can't get a reply from BBW through phone, email, Facebook messenger or Twitter. Been trying for 4 days now.

I ordered 4 items in December 2022, I received three and one I have never received till today April 2023! I contacted them more than 4times all unsuccessful and no reply.
By the way the product was the most expensive item on my order. Never received it or money back either. Its hard to communicate with them since they dont have a live support at all. Not sure what to do. I can never ever order for such a site

Garbage! Do not subscribe to the bodyFit application. At some point it will stop working and not allow you to log in. Showing error messages. Customer service offers nothing but automated email replies with no resolve. Use the 7-day free option and then cancel immediately!

They do not have any customer service. Just a chat bit and FAQ's. My membership perks recently stopped working so I have to pray the bot can help clear the shipping charge and now the workout app won't acknowledge my membership. There is nobody to talk to about this.

This company absolutely has the worst customer service on the planet. USPS says the package is lost but bodybuilding.com is not satisfied with that. They want to wait a full 3 weeks before addressing the situation... this is the second time this has happened and I still gave them another chance. The first time they billed and shipped items I did not purchase. Not anymore! Buyers beware.

Placed a $130.00 order a week ago and was quickly sent an email stating one item was on back order. They asked me to reply to the email stating whether I wanted to wait or cancel. I replied cancel. Then nothing! Total silence. They still have my money and several email inquiries to them have been unanswered. The chat assistant was useless. At this point in time I DO NOT RECOMMEND PURCHASING ANYTHING FROM THESE PEOPLE.

UPDATE. Several weeks later the order arrived even though I tried to cancel it. Then to top it off I was sent the shipping bill….almost $60.00 CDN. They have never billed me before for shipping. I will not be ordering from them again. Again I cannot recommend this company.

This company used to provide quality products and good customer service. Recently they have decided to rip off their customers and send them bad products and not send all of the products that are ordered. When you contact customer service you are ignored, your money is not refunded, your products are not replaced. After filing a complaint with a better Business bureau they do not respond to that either. Be very wary of your money. You can find their products in other places that will actually provide you with a much better service.

Owner is racist Just look at forums for proof lol
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is a racist indian
My best friend Faz

I paid extra for a faster delivery (estimated time line was 1-4 days). It arrived 8 days later and for most of that time I had no idea where my items were. When I reached out to ask about this they told me it had only been a couple of days. For reference here, I ordered this on the 11th and I was asking about it on the 18th of May, so no holidays to delay the order. I asked for a refund and I got ghosted, but my items arrived the next day.
My advice for the next guy/girl: Order through Amazon, bodybuilding has gone down the sh1tter.