boardgamesmaker

How would you rate boardgamesmaker?
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Texas
1 review
2 helpful votes
Follow Juan M.
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I have been working on a prototype for some time and for a while was able to speak to a rep. That rep has since disappeared and I cannot reach anyone though I have tried through email and phone. The order just says "processing" but last I heard it should have been near complete a while ago though I understand shipping would take some time (no tracking number exists so I am fairly sure it hasn't shipped). I saw that they had some website issues recently but that was 3 weeks ago now and they allege on their site that they are still in production which is fine but zero word from them does not leave me with a lot of faith. Perhaps they were good but just be wary currently. Will update if any news arrives.

Date of experience: October 27, 2020
GB
1 review
0 helpful votes
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Abseloutly Incredible
February 18, 2021

I made a board game for me and my family and the results were amazing, everything came out just like I imagined it and it even arrived earlier than expected. The quality was incredible with not even one detail missing. BGM also cares about how your product will look because if there is a problem with my design they always email you, for example, the pictures on my box were overlapping so they sent me an email and let me fix it

Date of experience: February 17, 2021
Texas
1 review
1 helpful vote
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This is a very good website with top tier cards and other game stuff. Although the shipping is a little too pricy for my taste however that could just be me. It is very helpful for shipping and usually gets mine a little off the date but the wait is worth it.

Date of experience: May 16, 2024
Greece
1 review
1 helpful vote
Follow Παύλος Μ.
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I orders at 25 of February 2022. I had been waiting for my order almost 2 months now. They replied to my emails claiming it was covid s fault but eventually my order never arrived. They never even asked if i want my money back and when i asked for my money back they didn't even answer. A serious company would at least send my order again no extra charge. Luckily they got only 22 euros from me.

UPDATE 23/4/22: After i got upset they returned my money

Date of experience: April 17, 2022
Colorado
2 reviews
2 helpful votes
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Don't waste your time.
December 3, 2020

This company will never respond to emails, there's no number, and they don't care after they take your money.
I ordered months ago and it still says processing. Wanted by Christmas and there's no way that'll happen now. They are either WAY understaffed or just don't care or both. Either way go elsewhere.

Date of experience: December 3, 2020
California
1 review
0 helpful votes
Follow Zach M.
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All in the title. I ordered a board about a month ago now. They said they shipped it to me and that it was returned to them, and that they would let me know when the new tracking number was generated. It's been over a week since it made it back to them. They have been completely unhelpful. They aren't doing anything about new shipping costs or trying to expedite it. Their customer service is atrocious and basically at this point they've stolen money.

Date of experience: August 9, 2022
Canada
1 review
2 helpful votes
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I ordered 3 boxes for my pc game Dismantled and i'm more than satisfied about Them! The quality of the boxes is amazing and the customer support is really fast and helpful. I definitely recommend them and i'll Do business with Them again in a near futur.

+14
Date of experience: June 2, 2020
Massachusetts
1 review
2 helpful votes
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I helped a client design his board game. I searched online for a company he could use for printing and found Boardgamesmaker. I told him that I knew nothing about the company but it looked like it would be a good match for what he wanted. I was very nervous recommending it because of no prior experience with them. He called me the day it arrived and was beyond thrilled. He just brought it to my studio to show me and I too am thrilled and amazed with the quality of the board, cards and printing. Rest assured that you will get exactly what you want for a very decent price. Good going Boardgamemakers!

Date of experience: October 18, 2017
GB
1 review
0 helpful votes
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The site is a scam. It will glitch out and submit multiple orders and then you will be told that they can cancel those orders but they'll just ignore it, send it to you anyway and charge you for the privilege

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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They Refused me Service
February 5, 2023

I waited from November of 2022 to January of 2023 for my order nothing ever came. I contacted them about my order and they responded there was an issue my bank payment, but I made my payment with PayPal not a bank. The same day they responded to me they issued me a refund back to my PayPal. They wouldn't service my order.

Date of experience: February 5, 2023

Overview

boardgamesmaker has a rating of 3.8 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. boardgamesmaker ranks 3rd among Board Games sites.

service
10
value
9
shipping
9
returns
5
quality
9