AmericanBlinds has a rating of 4.1 stars from 659 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality and great price. AmericanBlinds ranks 5th among Doors & Windows sites.
I am a 79 year old female and I was able to hang it from drilling holes to putting it in the brackets by myself I was a little confused at first and tried to call customer service on a Saturday but they were not available. After laying out all the parts and rereading the instruction I was able to figure it out.
Very easy to find the shade I wanted and choose the options available. If the quality is on par then I will definitely be a repeat customer. Received my shades and hung them without any problems. Instructions were clear and easy. The shades are perfect and of high quality. I am definitely a pleased customer.
I'm a repeat customer. I bought pleated shades about 20 years ago for the entire house (31 windows), later when redoing our downstairs I bought bamboo shades for our downstairs only, and now I'm purchasing bamboo shades for our bedroom and sitting room. With the bamboo shades in our downstairs, two weren't cut with the vertical stitching centered, but it was a minor detail with the particular style of these shades (could have been more of problem had I chosen another design). Still, I am purchasing again from AB because I've been pleased with the quality and affordability (good sale) and hoping there's no problem with this newest order.
The blind is perfect for my kitchen window. I had to call twice because I felt that the first rep was not providing accurate information about the color. I called back and spoke to someone who gave me a totally different answer. Thank goodness I listened to my gut.
Great price and great purchase Love it!
First blind arrived with defect. Customer service was a breeze to get it replaced. I've ordered a lot of blinds from this company over the years and have always received good service.
Very easy to order online. Felt very confident website is great. Follow-up wonderful. Everything happened as it was supposed to very pleased, 5 stars.
I'm a repeat customer and will continue to order more blinds as I slowly re-do my home. Easy to order, good quality blinds, easy to install, quick shipping!
We are loving our new zebra blinds! It wasn't easy finding the install instructions in the box - so went online. It would be nice if instructions were included in every box. The pulls on these are not quite as smooth as others of the same style previously ordered so have to be more careful opening and closing. Hopefully they will last since they have more working parts to break! Overall, I would highly recommend!
Customer service answered all my questions. They look great, large windows, blackout, top down bottom up. Shades were same color as sample. Would order again
The chain pulls on the blinds are clunky and make a lot of noise. Less than elegant. I wish they were cords like I've purchased from you before. That said, the blinds themselves are great and the hardware options you send are quite good.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.