Zumba

I have tried to cancel this membership several times now and they continue running me around, while charging my account. I tried to cancel in app, it directs you to call, you remain on hold for long periods and they still do not cancel the membership. I have filed with the BBB and will not be recommending this company to anyone nor will I do business with them in the future. They are claiming money is owed, however I cancelled before the next billing cycle. No money is owed to them at all. Never Again!

I bought a Zumba course and was automatically added to the ZIN membership, it is free for the first month, and then suddenly they write off money ($40). I wanted to cancel the membership, but I couldn't, because they sent me an invoice for the next month (although I was only due for payment the next day). It turns out that you have to cancel before the beginning of the next month and it was supposedly written in the contract, which no one reads. In general, to be honest, it's a complete scam.

I wait on the phone for 27mins just he can hang up on me and hat a joke of a person! It's ridiculous the disrespect is real! I didn't even get his name so how am I supposed to fix my problem when they hang up on you?! Ima have call back again? And wait another 27mins savages! If it were up to me I will never buy or order from Zumba just for this reason! You lucky I buy the stuff for my wife! Terrible service! Worse customer service!

Please don't book on this course, I know you think you're getting a good deal but you will be charged almost £40 a month straight away and it's been so stressful to try to cancel, the contact centre don't reply to emails and you're given the run around on the phone by egging told they're waiting to hear from other departments. It all just seems like a big scam and the only way they're making their money is taking advantage of people innocently signing up. I would give zero stars if possible!

I was extremely disappointed with my experience with Zumba. Not only they do not offer the option to cancel membership online, but when I tried to call and cancel, I was put on hold for hours. It felt like they were purposely making it difficult for me to cancel and trying to scam me out of my money. They added an additional month beyond the 6 months I agreed. The person I called pretended he left to speak to someone but heard him breathe the entire time, I would not recommend this company to anyone.They can revoke the certificate but they cannot take away the skill. One star is too much.

This company is an absolute joke. Refuse to let me speak to a manager. Make me pay in full for a course then do not give me access to a course! Try to scam me for extra subscription that isn't needed. Take random amounts out of your bank on different days! Won't resolve anything just tries to scam into more money!

They try to convince you to take the "zin" which is another word for ripoff you have to pay 40 something dollars every month to keep your cert. Active otherwise it expired in 6 months. This is ridiculous no wonder beto is a millionaire.