Overview
Wink Beds has a rating of 4.6 stars from 1,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.
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It's impressive that the mattress can be folded and rolled into a reasonably size box, but the weight of the product meant that our box was split open in several spots when delivered - the tape did not hold. Luckily, the interior wrap kept everything clean and dry. What a huge amount of plastic, though!
They shipped the mattress quickly after we ordered it. We got the plus version which is firm but also comfortable. It does not retain heat as much as other similar options. Overall happy, but we are still waiting to hear about the spring sounds coming from the bed. Hearing the sounds of springs even with slight movement is not pleasant.
Overall pleased with the experience. The shipping information is a bit confusing. The shipping label was created and then nothing for about a week- probably due to its production run. Arrival was timely and accurate.
I have received my order in good condition. However, I will not be opening and installing them until 11-18-2024.
I would feel a lot better if you did not use shop.com
It was Very nice. We visited a show room and selected the first mattress we tried
We are still testing the bed and are holding our opinion until after 30 days.
It was great shopping and the delivery was flawless. Even early!
I liked that it was easy online and I kept receiving email updates about when the bed would arrive
I do not wish to add a comment. I had a fine experience and the bed is good.
Fast shipping and quality bed. Will recommend to friends and family
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- Watertown, WI, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members