website thubmnail of WhatsMode
How would you rate WhatsMode?
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Ohio
1 review
0 helpful votes
Follow Ed L.
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Boots are cheap plastic crap. When we went to return them we discovered their dirty little secret... you have to ship them back to China at your own cost. That would cost more than the boots themselves. That essentially means there are no returns. Unless you live in China, then you're probably good. But here in the US, you'd probably be screwed.

Date of experience: February 4, 2019
Australia
1 review
1 helpful vote
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DO NOT BUY FROM WHATSMODE!
September 12, 2019

I placed an order and paid for two sweaters. WhatsMode notifies me that the sweaters were no longer in stock and that I would receive a full refund. It's been almost three months and I have still not received my money! I have contacted Customer service a number of times and still nothing! I will never support them again and would like to warn any new potential customers.

Date of experience: September 12, 2019
India
1 review
26 helpful votes
Follow Sara M.
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I purchase this online, the process was pretty straight forward. My only consecutive criticism would be in regards to not receiving update email once my order was processed. But customer service was friendly and made me feel like my enquire was personal and not generic. The jacket itself feels so soft and the sizing is perfect! The colour is very much as it is pictured.

Date of experience: February 19, 2019
California
2 reviews
0 helpful votes
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I bought for cell phone telescopes for Christmas presents. When I receive them I found that one had a chipped lens, another fell apart when I tried to adjust it. None of them perform as advertised and there is no zoom capability as advertised. Complete crap. I hope Karma catches up to you, Whatsmode.com.

Date of experience: March 27, 2019
California
3 reviews
8 helpful votes
Follow Judie L.
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I looked this company up on BBB and they have 135 bad reviews reported of over a month to receive merchandise, never receiving merchandise and terrible customer service. I made an order for boots and 2 tops on January 19 that they are still advertising on FB but haven't received them yet. After several emails they said my order hasn't shipped and they offered me company credit. Please, do they think I would ever order from them again... NO! Stay away from this company. It sounds from the reviews that not only do they have a problem filling orders but the quality of their merchandise is poor quality.

Date of experience: March 1, 2019
Texas
5 reviews
20 helpful votes
Follow Spirited O.
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Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response.
Facebook scams this company all over member's timelines.
Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail.
7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Date of experience: March 1, 2019
India
1 review
13 helpful votes
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Good customer service
February 15, 2019

I love the feel of my sweatshirt. So practical, versatile and well made while also feeling comfortable. I can't wait to get a few more in different colours. The costumer service was also great - when i accidentally ordered a M instead of a L - there was no fuss in sorting it out.

Date of experience: February 13, 2019
South Carolina
1 review
0 helpful votes
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False advertising
October 7, 2020

I ordered two pair of what I thought was stunning boots and they were not cheap. I was really f'n pissed when they came in UNLACED and poorly made. They were the cheapest most expensive boots I've ever had in my life and demanded a refund and said they could only give me 'store credit' which was a lie

Date of experience: October 7, 2020
Indiana
1 review
0 helpful votes
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Never received my items
February 20, 2019

They took the money back in January and I still have not received my items. I have contacted them and they replied they were creating a ticket and someone would get back with me. No one has gotten back with me. Not happy.

Date of experience: February 20, 2019
Arizona
1 review
0 helpful votes
Follow Debra H.
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Horrible company
April 16, 2019

I ordered over $100 in items, took over 2 months before it even said they were shipped, then I never received the items. I contacted the company multiple times and they said they were checking into it because it said the items were delivered. I never heard back from them, never received my items and did not receive a refund.

Date of experience: April 16, 2019
India
1 review
0 helpful votes
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Good quality...
February 15, 2019

Excellent quality and fit and really amazing and quick customer service when I changed my mind about the peint I chose. I am really really happy with this jacket and will definitely be starting a collection.

Date of experience: February 13, 2019
Alabama
1 review
22 helpful votes
Follow Michelle G.
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I placed an order 2weeks before Christmas. I knew that I wouldn't receive it till after Christmas. I was fine with that. But here we are in February and I still haven't seen this order. I can't even track it. Because what they give you to track it tells you nothing. Where it is are anything. I have reached out to theses people and they continue to tell me I have to continue to wait for theses things which I now no longer need or won't. This is bull$#*!. I shouldn't be responsible for your lost items. Give me my money back... theses sites are no good people. Stop but this cheap stuff

Date of experience: February 7, 2019
India
1 review
0 helpful votes
Follow Rimi S.
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I recently purchased a few items with this website, and was pleased overall with my experience. Their customer service is also quick in resolving any issues. Sometimes you actually get very good deals here in Otherlinks, that you don't find in other websites.

Date of experience: November 19, 2018
New York
2 reviews
9 helpful votes
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Quick to respond
March 6, 2019

I cancelled my order from What's mode and within a week my money was back in my account. They were very nice and very helpful. Kept in touch with me right to the end when the money was back in my account. I paid using PayPal. This might have been why I received curteous repsonse.

Date of experience: March 5, 2019
Florida
1 review
20 helpful votes
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Fanatabulous! Quality
October 13, 2018

I recently bought multiple bikinis off whatsmode and I am super happy with my order! The bathing suits looked just like the stock photos and were great quality considering how low the prices were. Shipping only took around 2-3 weeks and I have received everything I ordered. The only issue is that sizing can run a bit small so it is hard to judge what to get. Other than that I would definitely recommend this website to anyone who is looking for inexpensive cute bathing suits!

Date of experience: October 12, 2018
New York
1 review
17 helpful votes
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Super fast shipping to New Zealand! Everything ordered is high quality, however some items have smell to them but only come out in wash! Bikinis are so affordable and good quality. All of the jewelry i have ordered from here is super cheap and just what you would find in any mall store! This site is good for a **** a budget, or for once off items that you dont want to spend a lot of money on.

Date of experience: September 5, 2018
New York
1 review
11 helpful votes
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FAVORITE NEW ONLINE STORE
September 10, 2018

Although I've had a few issues with some orders, whatsmode has tried to satisfy me at every turn and I really am impressed with their customer service so far. The quality of the material used in their clothing is impressive for the cost, and the sizing listed on the items is surprisingly accurate!

Date of experience: September 9, 2018
Arizona
1 review
18 helpful votes
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AMAZING
September 30, 2018

I have recently bought so much items from whatsmode. I am not an online shopper since I like to try things out in person but I took my gamble and ended up liking everything I have purchased at whatsmode. Their material is of great quality, their prices are amazing and using tons of discounts makes it even better. Their sizing is accurate and helpful. It is a great company and I will be making more purchases in the future.

Date of experience: September 30, 2018
Japan
2 reviews
1 helpful vote
Follow christina j.
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I noticed this website during Christmas season, and it is on sale which 70% off. So i decided to pick several tops and jeans from their website. It takes about one week to arrive, but the quality of clothes are good.

Date of experience: January 1, 2017
Georgia
3 reviews
0 helpful votes
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Lovable Website!
October 13, 2018

I absolutely love whatsmode! They range in so many different items like clothes, shoes, and jewelry! Everything they have available is super cute and unique, and not to mention high quality! I have been ordering from them so much over the last almost two years that my whole wardrobe is exclusively from whatsmode. L always get compliments/questions on where I get my items from! Prices low, quality material, reasonable/fast shipping, excellent customer service, and so much more!

Date of experience: October 12, 2018

Overview

WhatsMode has a rating of 3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhatsMode most frequently mention customer service, great quality and bathing suit. WhatsMode ranks 3rd among Social Shopping sites.

service
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shipping
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returns
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quality
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