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New York
29 reviews
12 helpful votes
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I took a risk and bought a mattress topper from viscosoft online instead of trying mattresses in person due to COVID-19. The 3 year warranty and positive (yet varied) reviews on their website made it an appealing choice. The mattress topper arrived a few days after I placed the order. It arrived in a big package, and it was as described. There was a strong factory odor coming from the topper at first, but it went away within 24h. Assembly was pretty easy and straightforward.
Their mattress topper has eliminated 90% of my back and shoulder pain that I used to get at night, and it makes my bed feel like a hotel bed, very soft and like sleeping on clouds. It has definitely improved my quality of sleep and my back pain, and I'm not worried about the quality getting worse overtime, since there is a warranty.

Date of experience: March 25, 2021