I ordered a jacket for my grandson and when it arrived, I discovered that the sizes run small. I contacted PatPat customer service about making an exchange and was able to quickly resolve the issue to the satisfaction of both parties. The courtesy and respect I was shown by the customer service team was world class. I would highly recommend PatPat to anyone who has young children.
The second time I ordered a new outfit for my daughter they sent me an outfit with BLUE stains all over it... How does a NEW outfit have stains all over it... their chat person didn't even care. Just said they would refund the outfit and no apology. Ridiculous...
Just stay away from this app. It says free return but when you want to request a return you have to spend a long time to connect to an agent. Ask you lotf of questions about why do you want to return. For acceptance reasons like incorrect size or different than picture, they will respond you very impolite that you are lying! Then after taking your time, just say ok you can return but you have to pay for shipping! Which it costs to me $30 for an order that it was only two pieces! Sooo expensive items and very low in quality. If you order from this app you lose money and the free return is fake
Amazing clothing! I just love everything
Designs, all sizes for babies and kids, even adults.
My favorite section of the website is the mom&me. I have a child and I do love to where similar to her. I also love to buy cloth to all my nieces and nephews. For me, this is one of the best -not to say THE BEST - stores online ever
Recently ordered here for the first time. Overall loved everything I received, everything looked just like the photos. I ordered a bunch of baby clothes and I'd say 4 out of the 25 items I ordered wasn't really the material I was expecting. I did try to return it and GENALIE was the one who assisted in the return process. He was very helpful and let me know all my options for the return. I do recommend this site as you can find very nice quality items and super cute up to trend clothing for an affordable price
I've ordered from this company 4 times already. One order was for a photo shoot for my kids and I have gotten nothing but compliments on the clothes! Fast shipping, great quality clothes, and all at such an amazing price. I'll be buying so much more in the future!
Great quality clothes, great discounts. Become a member and log in to the app for everyday discounts. I've never encountered any issues with my orders. Since I've ordered in big quantities very recommendable. They ship fast. If your bag comes ripped it's not PatPat it's usually the post office because they throw our bags around that's only if you have a big order like i usually do. But I've had great experiences this is my go to for childrens clothes.
I purchased this sleeveless dress for summer. It's a really nice style but unfortunately the XL was too small in the top part. Customer service was fantastic and helped me with that. This fit is more of a T-shirt dress. They have a great selection of dresses to choose from so I highly recommend.
PatPat has cute, affordable clothes! You have to check reviews for correct sizing, but if you're willing to make the effort, it's a great site to get cheap maternity and nursing clothes from, especially when they have sales!
Thanks patpat team! For being cooperative and nice, they're very accommodating about answering our issues. That's why it's five stars for me. Patpat are the best!
Answer: The selection of clothes for babies was diverse and they were trendy!
Answer: I have yet the find better deals on baby and kids clothes. The only better prices I've found were wholesale and you need Tax ID.
Answer: You have to email them but they respond very promptly!
Patpat US has a rating of 3.9 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service and good quality. Patpat US ranks 2nd among Baby Clothes sites.