UNice has a rating of 4.5 stars from 700 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
My experience so far has been a so far good one the customer service rep could respond quicker but overall they was very helpful and made sure I got exactly what I wanted even with the changes can't wait to try the hair n give a hair review next
This is my second order and I've been impressed with the speed of delivery and the customer service. I did have quite a bit of shedding on the first brush but seems to have settled down and hopefully they'll be no more
Amazing website and app. The app really takes it to another level. You get bombarded with a lot of deals and savings so beware, you'll be tempted to make a few purchases.
Shipping was straightforward and I overall loved the experience. I will be a loyal customer.
After spending close to $100 they sent email saying the wig is not available it will take 30 days to make…WHAT? And I also I also wanted the BOGO deal but one wig was removed from order they told I didn't use the right code. So after several emails, text and threats I finally received my product! It was super upsetting and I'm a first timer here. They need someone who speaks fluent English and not try to come up or scam anyone. I had to tell the truth
The orders are just like what is advertised, no exaggeration the quality in the products are amazing and is worth the price, the customer service is great aswell they helped me with my problem when my delivery hot delivered to another address.
It was easy to search for what I was looking for but my overall experience will be decided on when I receive my item then I will change my star rating
OMG! This 13×4 pre everything is everything as described. I am in love with my wig. As soon as I put it on I was shocked, it looks amazing, feels amazing and so comfortable. I highly recommended you to family and friends. Thank you for my happy experience 😊
The website was detailed and informative with each wig. Extra details from the beginning on all options, pros and cons, upgrades with pictures to enhance knowledge. I wasn't guessing or unsure. Even reviews had pictures which were quite helpful and encouraging
When my wig arrived, it was so beautiful! I got the pre-everything (13 x 4) and trust me it is true to its description! The wig looked layed, sleek. I absolutely love it
This was actually a good wig. However, the bangs were a little wimpy. It didn't give a full curtain bang. I believe I got the one eighty density so the hair was kind of thin.But after curling it, you can get the desired hairstyle that you're looking for. I would recommend this week as a starter wig. But for someone that is more advanced and looking for more volume, I would pass on this wig.
I just love UNice customer service. They're extremely helpful and friendly. When it comes responding back to a customer, they're on it. I've never had a bad experience UNice customer service reps. The quality of their hair is fantastic. I've ordered from them multiple times. UNice products and customers is never a let down. I highly recommend ordering from them.
Easy and seamless. The unit I received was able to be worn right out of the package! It is beautiful! No cutting or gluing necessary. I am a low-maintenance girly who doesn't like to look like it. This was perfect for me!
Answer: I never received anything to return anything please check the order and email please
Hi, Starr, we are so sorry for inconvenience we made before, and we indeed thanks for your liking about our brand at the first place. And we do feel sorry that the delay caused by the customization before. And we do feel shamed about what you’ve been through. In the near future, we will definitely upgrade our customer service. And we really thanks for your advice to our service.
Please take our sincerest apology for that we can’t find your order without your full name “Starr K.”. If possible, could you please leave us your full name or email address here? So our specialized customer service can get in touch with you and fix the problem asap. Waiting for your reply.
Sincerely,
The UNice Hair Team