Trinity Solar

Bought system 6 years ago. Communication was great as well as install. This year the inverter broke. Within a month, it was replaced for free (we read that some companies take a year to replace.) Several neighbors used Trinity this year (2023) and have Bern very satisfied.

My solar system was installed by Trinity in 2015 on my 20 year old roof with 3 layers of shingles and damaged the roof in the process. The system stopped working in June 2019 and till now (May 24th 2021) it is not repaired. I've been fighting with Trinity and Sunnova over the repairs for years. Finally I gave up. Recently the North Hempstead Town office called and told me that there is a work permit opened by Trinity Solar and need to be closed. Ever since I am trying to reach Trinity again and they don't have an answer. Don't know what to do now. So please be very careful if you are planning to use them. Worst company and customer service ever. I would not recommend them to anyone!
No one in the company care about the customer once Trinity gets the money.

We are very pleased with Trinity and their install. They have been diligent about communication and keeping us informed. The install is beautiful and we are looking forward to the savings on our electric bill.

We installed solar panels from Trinity about a year ago leased through Sunova.
We are paying more per month after you add the $149.00 lease to Sunova. We where mislead on two issues. We were told our total bill would be reduced by 50% WRONG Its more with the lease. The usage has been reduced but the bill is more. Second we were told that if a remove and replacement was needed for a roof repair it would be $800 WRONG Try $4000. 00 Even though they said our roof was fine it needed replaced due to issues caused by previous roof installer. We appealed to Trinity and Sunova to no avail. Can someone help?

Solar install did not look like what I was told it was going to. They left me with a roof leak that destroyed my dining room ceiling. They destroyed my roof in the process. I've been fighting with Trinity and Sunova over the repairs for months. Trinity keeps on passing me off to someone else in there company almost every time I call. My dining room is still without a ceiling and now my roof needs to be replaced. Total headache from the beginning. I would not recommend them to anyone!

Trinity's leasing company's name is Sunovo and my bill is $66 / month. I paid the utility, PSE&g $13 / month. I just read that going solar is the equivalent of planting 13-trees / year. I cut one branch on my tree, and the bill went down to $4.35! We have a full house, and had a very high electric bill. We couldn't be happier. If we could've done one thing differently, we would've bought them. It was only a few more dollars, and still lower than the electric bill.

First I had the pleasure of speaking with A representative by the name of James Volosin Jr, James was very insightful, informative and knowledgeable. I was astounded by his honesty and way of communication. James gave me a lot of information and pulled no punches.I was also amazed by the crew that came for my installation Akeem,Mike,Alex, Santi, David and Carl all which were extremely professional I was surprised by the tightness of this crew lastly their work ethics was something great to see.
Look forward to seeing more positive reviews
Regards
Charles Williams

Promises, promises and more promises but none come through. They get you in with great sales reps, who'll even give up part of their commission to get the sales, and tell you they'll give you $500 dollars for sign on within 2 weeks and $1000 for any referrals. NONE COMES THROUGH! YOU CALL AND CALL regarding this but still no promised money. This set of lies to gt you hooked really makes you wonder about the company. My satellite ha to be replaced right after they put my panels on, another strike on them. I could go on but, they work to promote Sunnova, and then run.

Spencer Flint must be one hell of a salesman because every positive review seems to be of him...

This is the most dishonest company I have ever worked for. The company is terribly disorganized, no showed me on an inspection and the second day of installation. I call and get a very polite woman on the phone who apologizes and I will admit was very professional but it happens again and again and again... it took 8 months to get my system turned on and I found out that the finance company that they were using went out of business but they never told me till after they installed the panels. I hired a lawyer and they finally returned my calls. You will not find a bigger wolf in sheeps clothing than Trinity Solar... If you went with Trinity and you're happy then you're in the minority... I just spoke to another solar company this week and they are using 340 watt panels. Trinity put 260 watt panels on my roof which i'm stuck with for the next 20 years

Very disappointed with this company. They do shoddy work and when you call them out on it, they don't want to take responsibility for it and fix it at their cost. They have sent technicians to my house that Trinity didn't even know their names! When I called after a tech was here and described the person, they had no clue who I was talking about! How do you not know your employees? Very disorganized and poor workmanship. I would never recommend this company to anyone! I found out from an attorney that 15 years ago, Trinity Solar was called Solar Heaven. They changed their name because they were sued by a ton of people in Ocean County and part of the court order was that Solar Heaven was not allowed to conduct ANY business whatsoever in Ocean County for life. Solar Heaven changed their name to Trinity Solar and still continue to operate in Ocean County.