Travelers

When I changed to travelers 5 yrs ago they assured me I would not see "zip code" increases as they are a primary insurance company. My rates are now up 125% with a whopping 35% this year. Never a claim or cost to insurance company. When I called they simply said that's our price and had a "too bad" attitude. What. Bunch of liars and scammers. Do not use travelers insurance company. They stick it to you once you are on board.

I searched diligently for homeowner's insurance in late fall '23, for a new townhome I purchased in early Dec. '23. I DO NOT EVEN LIVE THERE YET... but Travellers sent me a bill for $600 in January, 1 month after I chose them, and said they were raising it due to the visit they made to take photos right after I bought. That is a view from afar (they don't even come inside or go on the roof or anything except have a photographer take a few photos), yet they mentioned the roof as one issue. THE HOA TAKES CARE OF ROOF REPAIRS! I just they are just scam artists and lie, so I am looking and will switch to another carrier once I find it cheaper. Capitalism at its worst. Next.

Got into an accident. The adjuster took almost 1 months to get to the price and when I ask for reevaluate the vehicle the process took even longer. After arrive at the price I want to get it further by buy back the vehicle they give me the price that I HAVE TO ACCEPT OR ELSE. There is no negotiation no following up.

Also on the side note, the adjuster send me the wrong email which get me into trouble with rental car. And when I dispute about it they want me to get the car back ASAP (that was at 4PM and the rental place close at 5PM) they gave me 1 HOUR no less.

It should be some of the worst out of the bad insurance out there. Don't be cheap... unless you never been into any accident.

Live in MA. Went to Scrubadub car wash to have car washed. For some reason, car lunged forward and smashed into car in front of me in tunnel. They had video of my car accelerating. Attendant stated my car was in drive and I showed him it was in neutral. So MA has a law on safe driver credit that charges you with an accident if damage claim exceeds $1000 for 2 cars. So mine was $680 and other persons was $800. If I had paid claim out of pocket on my car which I have $500 deductible on anyway, I would have not gotten the surcharge. However, at the time of the accident, I didn't feel it was my fault. So Travelers paid $180 of the claim on my car. I had my agent call Travelers to rescind the claim and they said they would not do it. So now I'm on the hook for about $300/year for 5 years. They are greedy only wanting more money rather than working with their client. They should have also investigated how many of these types of accidents happen at this car wash and what else could have caused it since I was definitely in neutral, but I can't prove it

I had five quotes from this site. Four were pretty high but one was lower than my current premium. That's what I chose.

It is one of the best and well known company in the USA. I really motivated everyone for use this company.