The company enjoys a generally positive reputation, with customers frequently praising its reliable service, timely deliveries, and responsive customer support. Many reviews highlight the professionalism and courtesy of the staff, contributing to high levels of customer satisfaction. However, some customers express frustration over service delays, particularly regarding vehicle collection and communication issues, indicating a need for improved operational consistency. Overall, while the company excels in providing quality service and maintaining strong customer relationships, addressing the concerns related to timeliness and support would enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
THIS IS A FRAUD COMPANY! They will quote you low then add on several hidden fees. STAY AWAY! DO NOT HIRE! LISA KEPT PROMISING A CARRIER AND NEVER FOUND ONE. DO NOT HIRE STAY AWAY. THEY ARE NOT A DIRECT SHIPPER. TM SHIPPING IS A BROKER. THEY SIGNED A CONTRACT BUT DID NOT FULFILL IT. THEY HAVE NOT ANSWERED ANY OF MY EMAILS, CALLS, DMS OR TEXTS. THEY DID NOT PICK UP MY VEHICLE. DO NOT HIRE TMSHIPPING!
Received a quote of $630. Booked for a month out. Date came and went and when I questioned them, iIwas told they had no one to perform the move but they would arrange for some one at $1200.00. I refused and asked for my booking fees be returned. Now im being ghosted.
Be careful most of these reviews are fake! They are written very much alike with broken English! You can tell they are foreign and not domestic!
The people at TMSHIPPING do an excellent job. Delivery of my car was excellent. The guys doing this work were always in touch, I knew where my car was currently located, it was very convenient. The car was delivered safe and sound, and on time according to the contract. The price for services is acceptable. I can safely recommend for cooperation.
I would like to add that all the work was carried out dynamically, without unnecessary load. The managers behaved as politely as true professionals. Undoubtedly the best cooperation experience. I like that the company has immediate transport. I recommend it!
I was so impressed with every aspect of my interaction with my driver! He always called to keep me informed, he is friendly, kind and professional. He was a joy to work with I would recommend him to everyone!
Thank you for the feedback, dear Lynn! We are always glad to assist you! Do not hesitate to contact us again. Best regards, TMShipping
Our first time shipping with TM was great. Their rep was very polite and professional. We were shipping for the 1st time so we were entirely unfamiliar with the process. They answered all of our questions and kept us updated during the whole time. Military friendly. I recommend their service.
Thank you for your feedback, Brian! We greatly appreciate you trusting us with your car shipment. Best regards, TMShipping
I had to ship my car over a long distance and I expected to get tons of unfamiliar information and large check. Luckily, it was opposite. The guys were very professional and they explained pecularities of my order in plain English and the price for their service was fine. I am really happy that I have used their services.
Thank you for the review, Dorothy! It's our job to make the car shipping process as easy as possible for our customers. Sincerely yours, TMShipping
How cool the service is, I'm amazed. They moved my car without the slightest scratch. The costs is high in part, but it's not a pity to pay for a good and efficient work.
It's great to hear from you, dear Vicente! We are pleased to know that you were left satisfied with the service provided. Best regards, TMShipping LLC
I am a car dealer and use TM to ship cars I buy at auction from the southwest. I have not had any issue using them to transport cars to me.
It's always a pleasure to assist you, dear Millie! We appreciate your business very much. Sincerely yours, TMShipping LLC
Since 2018, I have been working with this company, door to door and safely receiving the vehicles of my sister and some of her neighbors in Denver, Colorado. They have been characterized by responsibility, punctuality and commitment to the customer. They guarantee several types of delivery service: Door to door is convenient. They are professional, knowledgeable and competent.
Dear Antonio, thank you for your kinds words. It's always a pleasure to assist you. Kind regards, TMShipping LLC
I used to hire a car transport service in many places but really I am only interested in this company, I feel very satisfied with the service attitude of the staff as well as the car delivery on time, safe and very effective, I have ordered delivery 3 times and feel that the company's concern and reputation for customers is very good and the service policy is perfect, I hope in the future I will use it again. Use more of the company's services but should give me promotions in the future
Dear Yuna! It's good to hear from you, and thank you for sharing your car shipping experience with our company! Best regards, TMShipping LLC
Great communication with them both after the car was picked up and on the way, so I highly recommend them for transporting your car :)
Dear Julia, it's good to hear from you, and thank you for sharing your car shipping experience with our company!
Great service! The vehicle was delivered in excellent condition! No delays. We have always been in touch. Highly Recommended!
Thank you for the positive feedback, Andrew! We are glad to hear everything went well.
They were transporting my parents' car. Worked great and we can recommend them. Fast and high quality work.
Thank you for rating us, dear Lary! We value your opinion very much. Best regards, TMShipping LLC
A very reliable company that keeps its word to the letter, I stayed in the middle of the road and it was very late and I did not know what to do, I called and soon after they helped me with the transfer of my car, excellent service and good prices, really worth it, I recommend
Thank you for the review, Jhon! It's our job to make the car shipping process as hassle-free as possible for our customers. Sincerely yours, TMShipping
I had contract with them for 1 to 4 day transport of my Rolls-Royce ended up two weeks later still no Rolls-Royce so I fired them bad business for high value transport
It's simply cheaper because you don't need to rent a transport or call to Uber. Well, pretty good customer support for a reasonable price. The vehicle has arrived one day earlier than we expected which was fine. Recommend!
Thank you, Aubrey! We always aim to deliver the best service to our customers. And we do provide the lowest transportation prices on the market. We greatly appreciate you choosing us! Best regards, TMshipping LLC
My friend shipped his vehicle before through the guys, so he gave me their contact details. Pretty good customer support for a reasonable price. The delivery took 2 days, which is even less then I accepted. What else can I say? Recommend!
Thank you for the review, Daniel! We understand how valuable time is these days and we aim to make the whole shipping experience as easy as possible for our customers. Sincerely yours, TMShipping
Shipping my car using TM Shipping was very easy. The price that I was quoted was good and stayed the same. My car was transported with no problems and arrived earlier than the expected date. The drivers were friendly, professional, and I trusted them all the way. No hassle or fuss would definitely recommend to others! I would highly recommend! I was very satisfied with the service.
Thank you for the review, Philip! It's our job to make the car shipping process as hassle-free as possible for our customers. Sincerely yours, TMShipping
Answer: Hello, Farinacci F.! Thank you for your question. Unfortunately, we don't ship RVs, only cars.
Answer: Good afternoon, Pat! Please provide us with the zip codes for pickup and delivery and we can arrange the transportation for you. Please contact us directly at our toll-free number (888) 950-5028 for more details.
Answer: Good afternoon, Andie! We are located in Miami, FL but we transport vehicles nationwide. Please, give us a call for more details.
Answer: Hi Andie! Please, tell me your quote number? We will call you back
Answer: Good afternoon Mary! According to Federal law, the car is supposed to be empty. If you need to put any personal items into the vehicle it should be discussed directly with the driver. Best regards, TMShipping
Answer: Dear Ray, We have NO DEPOSIT at all. If you check the agreement, you'll see that the only thing we can charge from your CC is the Booking Fee which is our Service fee. And we're NOT ALLOWED to charge it until our services are rendered - when your car is loaded on the truck.
TMShipping LLC Find reliable car shipping & vehicle transport. Call now at (772) 212 20 22 or visit our website to get an instant auto transport quote.
Hello Liberty, thank you very much for your feedback on all possible sites. Hopefully you're feeling better now. We transport thousands of vehicles every month. Unfortunately, in rare cases things can go wrong sometimes. Weather conditions, truck breakdowns, delays with the client, traffic, etc. You should understand that sometimes the situation can get out of control, for example, planes are delayed or canceled, but not all customers immediately start writing angry comments on all possible sites. Fortunately, most people understand that unpredictable situations can happen in any business. Unfortunately, your carrier had an accident, another car drove into him, and because of this, we were unable to pick up your car on time. Due to the fact that the 4th of July is a big holiday, it takes some time to assign a new carrier. Thank you and best regards, TMShipping LLC