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TinderReviews 550

1.7
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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
155
value
157
shipping
66
returns
87
quality
141
MD
1 review
0 helpful votes
Follow Steven H.
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Tinder is full of women who have lost touch with reality. Ugly, overweight and ridiculously picky - they reveal nothing about themselves but have three-page long list of requirements for their partner. I left it and joined AFFlirts.com
I'm more than happy because I met the most special girl in the world there. They have many beautiful ladies who take care of their looks, who are kind-hearted and sociable. I have no need to go back to Tinder and I wouldn't recommend it to anyone!

Date of experience: February 3, 2025
Utah
2 reviews
19 helpful votes
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Tinder is overrun with fake profiles, bots, and time-wasters, making it a poor choice for actual hookups. The swipe system feels superficial, and matches often lead nowhere. Compared 👍to Datemio, where profiles are verified and intentions are clear, Tinder feels like a guessing game with low success rates. The paid features are overpriced for what little they improve. If you want real, no-nonsense connections, skip Tinder and use a dedicated hookup platform instead—it's faster, easier, and way less annoying.

Date of experience: April 6, 2025
Czechia
3 reviews
0 helpful votes
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This company is run by scoundrels. They know their app is bad (free options don't work, lots of fake and outdated profiles, filthy match system, unresponsive customer service, etc). There are bunch of better options with lower prices, more genuine and newer profiles and far less scammers. So they decided to use this disgusting business practice where they just put you on automatic renewal and don't let you cancel it. You get charged a full year, even if you sign up for monthly billing and basically there is nothing you can do about their bogus charges. Rascals!

Date of experience: January 29, 2025
North Carolina
1 review
0 helpful votes
Follow W W.
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Don't waste your money on the gold plan. They will take your money. The layout is confusing and they will try to get you to upgrade to be able to have any communication. I have never been on any dating site for a month with ZERO messages, likes, or communications. Do yourself a favor and look elsewhere. They don't even deserve one star!

Date of experience: January 6, 2025
Canada
2 reviews
0 helpful votes
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Unhappy I was removed
December 26, 2024

I used your app to find love and I was wrongfully removed. I never broke the terms and used it to find love. I never did anything wrong

Date of experience: December 16, 2020
Spain
5 reviews
9 helpful votes
Follow Kateryna K.
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I paid for a Gold Membership and my account has been plagued with technical issues from day one. Despite having thousands of likes, I cannot match with anyone—every time I swipe, I get a message saying, "Unavailable, cannot match." This has been happening for weeks, and their so-called support team is completely useless.

On top of that, my account gets locked for verification repeatedly, even though it's already verified with a blue tick. How many selfies do they need? It's invasive, frustrating, and downright absurd. I've spent more time trying to fix issues with the app than actually using it.

To make matters worse, Tinder refuses to offer any compensation for the time lost or address my complaints. I've contacted them numerous times and either get ignored or receive vague, unhelpful responses.

Avoid this app at all costs. They take your money and provide nothing but frustration in return. If you're considering paying for a membership, don't—it's a complete scam.

Date of experience: December 18, 2024
GB
1 review
0 helpful votes
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AVOID
September 19, 2024

APPALLING level of customer service.
Spoke with Elena, Heaven, Logan.
Non of whom seemed to read my issue in logging in problems, eventually just giving up and not replying to me.
Apparently updating my profile to 100% is classed as suspicious activity and results in being locked out. However being as I logged in with my MOBILE NUMBER and not an email they could not help me log back in, after 48hrs of copy and paste rubbish replies that make spam bots look intelligent, they now just refuse to respond to my emails.
So they either A) Don't care B) Are not trained C) Have a weird system that doesn't allow them to do their job function properly or all of the above.
AVOID THIS APP TOTALLY.

Date of experience: September 19, 2024
Qatar
1 review
1 helpful vote
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TINDER ZERO rating
September 18, 2024

Failed platform & useless customer support, I have been emailing DAILY for over two months to get their platform working...
They took my money immediately BUT the platform then stopped working and I have had no response to hundreds of emails.

AVOID USING THEM...

Date of experience: September 18, 2024
GB
1 review
0 helpful votes
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They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Not worth it in any means it's just bad all that want is more money go to a better site but not this one ever $1099 for what nothing sad but they dont care it;s just bull$#*! workinig on your emotional instability and thats said

Date of experience: July 26, 2024
Canada
2 reviews
0 helpful votes
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I met Bruno 3 years ago. He is schizophrenic and bipolar and has narcissistic tendencies. He is extremely verbally and physically abusive. Also sexually perverted. He was charged with 5 counts of assault. Ladies do not get involved with this man please stay away. He will hurt you and destroy you.
I uploaded his picture.

Date of experience: March 27, 2024
Florida
16 reviews
14 helpful votes
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Tinder like all of the other online dating sites is a Legal Fraud. You pay to join, but if you get any responses of course you have to upgrade to "Gold" to actually see the photos if people they claim have responded to or liked you. A total crock of bull$#*!, that does nothing but defraud you out of you money. It's not just the POS Tinder, all of the dating sites are total frauds. Save your money, stay away from all of these money Vampires.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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Complete scam
February 25, 2024

Paid for a 6 month gold membership was "banned " after 5 days. Only had reviewed profiles and "liked" some. Had not had any conversations. I didn't know how to do the photo verification and account was eliminated. I basically paid $30 a day

Date of experience: February 25, 2024
Virginia
1 review
0 helpful votes
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Sleazy Company
February 23, 2024

Tinder ignores your search criteria such as age and distance and I'd say a third of the profiles are fake. I now get international profiles even though my search radius is 25 miles (I live in Arlington, VA). Tinder's a sleazy operation. Match.com is so much better.

Date of experience: February 23, 2024
California
1 review
3 helpful votes
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I pay, I made a profile with my most recent pictures, and then they blocked me from everything saying that my profile is fraud, accusing, meet you in person, meeting myself and refuse any communication or explanation to me, I resend my pictures got bounced back because they refused to accept any communication. They cut all the communication with me, what really upsets me, that they don't even gave me a chance to prove they were wrong. It was accusations accusations accusations the way they treat me was $#*!ty
A long time ago I tried tinder, and the man post a picture of his $#*! and profanity words, I took a picture, and I reported, they were very thankful when I did that, they blocked me completely through emails and everything I just wanna prove to them that I was not a fraud. I'm very upset it's all acquisition.

Date of experience: February 23, 2024
California
3 reviews
0 helpful votes
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MESSAGES WON'T SEND
February 22, 2024

MESSAGES WON'T SEND AND I CAN'T GET MAIL. TRIED EVERY THING FAQ SAID AND STILL NOTHING. SO I'M LOSING ALL MY LIKES BECAUSE I'M DELETING ACCOUNT. THIS HAPPENS ALOT SINCE THEY HAVE ANSWERS POSTED ON FAQ FOR THIS PROBLEM. NO CUSTOMER SERVICE TO COMPLAIN TO AND FIX IT. SUCH A $#*! CO.

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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What a scam!
February 19, 2024

I was on Tinder for only a total of 24 hours and I realize quickly this is not the place to be. They charge me six months subscription fee for better services and then every time I wanted to text send a picture or anything else with someone I met. I was confronted with a more money more money in app purchase. Disgusting! Not only that, but the very first person who responded to me immediately asked me for my phone number with no other conversation. When I suggested that we chat a while as we were and I said it is very early to immediately give you my phone number is that OK? They immediately clicked off, and I never heard anything from them again tells me it was a scammer. Today I received text messages from somebody pretending to be a close friend or relative of a person. I supposedly spoke to on tinder. The person was very persistent and would not stop texting me, so consequently I have closed my Tinder account and I have blocked that Texter/caller And I will not go back on Tinder. Hi suggest to everybody reading this review that they stay away and I mean far away from Tinder! It's a stressful site and a truly bad nightmare! What a scam!

Date of experience: February 19, 2024
South Africa
1 review
2 helpful votes
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Losers
February 14, 2024
Updated review

I have to commend this site on managing to gather losers from here to Timbuktu. Men make no attempt with pictures or details. To me I use it as a reminder that sometimes the grass is not greener on the other side.
Tinder you really need to relook at your site because there was no reason to take out a subscription.

Date of experience: February 14, 2024

Waste of money
November 28, 2023
Previous review

Dont waste ur money joining no difference between the free version and the one u pay for. They also keep deducting from your credit card until u change ur card. Site is also full of wacko and keeps recycling the same people over and over again. Very sad for a dating site.

Date of experience: November 28, 2023
France
1 review
0 helpful votes
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Lots of fake profiles
February 5, 2024

I have proof of 3 of the same profile 3 different names on Tinder I took photo of the first 2 and then I found 3 one the same I wrote to say they were just fake and it was removed from my messages within 30 minutes

Date of experience: February 5, 2024
Wisconsin
3 reviews
1 helpful vote
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Stuck up
February 2, 2024

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

Date of experience: February 2, 2024

About the business

With 20 billion matches to date, Tinder is the world? ۪s most popular app for meeting new people.


tinder.com
Founded in 2012
Dallas, Texas, United States
+74