Thepsychictree.co.uk

Thepsychictree.co.uk

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Bulgaria
13 reviews
13 helpful votes
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Last Sunday I made 2 orders with this company.
And I also paid them immediately.

Yesterday I received an email with subject "Your order has been cancelled". No explanation only what was cancelled and a refund.

And today the other order was cancelled.

Completely rude to cancel a paid order without any explanation. Nothing at all. Yes, you can contact them, is the note on the bottom of the email.
This is not how it works. You cancel paid orders. You should inform the customer.

Needles to say, that I immediately unsubscribed from your emails.

Date of experience: February 7, 2023