TeeTurtle Reviews Summary
TeeTurtle has a rating of 4.3 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. TeeTurtle ranks 85th among T Shirts sites.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
I always buy my tees from TeeTurtle. I'm never disappointed.
I have purchased t-shirts from this website for a very long time. I have easily 20 I can think of right now. The quality of the shirt itself has gone down, which I can deal with, I suppose. But the way they are printing is terrible now. The images are just slapped on the shirt in the middle instead of being at the top of the shirt and sensibly sized. That is a style quality that I just cannot stand anymore. I have reordered shirts that had the image top centered and smaller originally - they are now just slapped in the middle and larger, like a cheap old t-shirt. Looks so bad. I guess my only source is going to be eBay'd older shirts now and that makes me really sad. I love the designs, but this is a terrible decision. To be blunt, the original smaller, top centered image is better for people with boobs.
I really love Tee Turtle. Whenever I have to speak with someone they are so friendly and helpful. And I love it when they have half price t-shirts!
I just love TeeTurtle so much! Apparently I have to put 50 characters, so here it is
Not only were there too many shirts to choose from, but the material and how easy it was to order felt great. You don't need much to make a site work and this site is perfect for its content and merch. I love it and will be ordering more again soon. I love them!
I've ordered twice from TeeTurtle and i've been happy with both orders. Arrived in a timely manner and the quality is amazing! Definitely recommend buying from them
Thank you for the recommendation, Ashley!
Had what I wanted, shipped super fast, everything was correct and beautiful.
That's awesome, Ashleigh! We're psyched you had such a positive experience.
I bought each shirt as a gift for someone. They surpassed my expectations. Everyone loved their shirts. The material is great quality and the designs are even better than i expected. 10 outta 10 would recommend
We love hearing feedback like this! We're so glad your loved ones enjoyed their gifts.
I love how these shirts fit, the colors are wonderful, and it's such high quality material.
They are great at getting my order to me in a timely manner and after numerous orders I have not had to return anything because I am that happy with the product.
Thank you for the kind review, Angelika! We're thrilled to hear you've loved all of your shirts.
The product got here a day earlier which was great and was just as pictured. Great quality and so cute.
We're so glad you enjoyed your order! Thank you for the kind review <3
I ordered a purple glow in the dark reversible plushie on Black Friday for myself. I was partially hoping that it'd arrive by Christmas, but no show. I sent various emails back and forth between customer service and I've managed to get a full refund. It's been well over a month and, well, the package was supposed to arrive forever ago. At this point I've given up hope on waiting for it to arrive.
Staff is friendly and helpful, so no complaints there. But I'm still immensely disappointed since the plushie looked so cute and I was very excited to receive it. Oh well.
We're so sorry to hear your plushie never reached you! The shipping world is pretty chaotic these days so sadly some packages do go missing. We're glad to hear the team was helpful and were able to get you set up with a refund for the lost package.
Took advantage of their sale as I've been hesitant given the bad reviews... all I can say is the 2 shirts are great, they run fairly large FYI, and the plushie is well loved already.
I know sometimes it's just luck. But for me, they were fine, and items arrived within 1.5 weeks of order.
Thank you for the kind review, Taylor! Online reviews can be so all over the place - we have 4+ stars on BBB and Trustpilot and have just "claimed" our Sitejabber page to give it some love - most of the reviews on here were quite old! We're glad you took a chance shopping with us and hope to see you back again soon <3
I've seen a lot of hate for this site, and I believe it's not earned. I got my shirt on time, and they gave me constant updates about the package. The support team was nice and responded quickly, and I'm super happy with the quality of my shirt. Can't wait for another one :)
You can find the worst delivery system in TeeTurtle, not to say the worst customer service, writing you nice replies full of fancy meaningless words.
Definitively, I will never purchase anything again in this shop.
Not recommended.
DO NOT ORDER FROM HERE! If I could give 0 stars, I would. Seriously, order from redbubble or teepublic or anywhere else. This company is horrible. I ordered Christmas presents in the first week of November for my kids. Still have not received them so I contact the company and their bot email responds that one item is out of stock (something I was never told) and that the entire order will only ship once it's all complete. I have no option of cancelling the one item or of cancelling the whole thing. They are horrible to deal with, after multiple attempts I still can not get anyone to contact me. BEWARE BEWARE BEWARE!
Awful. I ordered Oct. 22nd. I thought I'd get ahead of Christmas shopping, before Thanksgiving/Black Friday/Cyber Monday and the rush of December shipping, etc. It's now December 13th and my order is still 'unfullfilled'. One of the shirts I ordered went out of stock a month after I made the order. They refuse to refund the order. I have to wait for when they finally ship it, which will probably not be in time for Christmas in under 2 weeks, and then go ahead and do a return, and who knows how many more months that will be. I feel like I threw $60 straight into the toilet. I'll never order from this company again.
I placed an order for 3 shirts on July 8,2020. I knew one of the thirst would take about 5-6 weeks to ship since it was a new design. That seemed a bit long to me but given the COVID situation we were in, fine. Whatever. But they charged me for the full order without any promise of any shipments. Finally on September 17 after several e-mails, they were kind enough to send me the two they had in stock. Now in November, I'm still waiting on my third shirt. And through the past four months, they've had sales and new designs. This doesn't make sense to me—if they can't fulfill their pending orders, how are they have discounts so they can sell more product they don't have?
Just be prepared for some unnecessary drama.
From the business
Our mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, TeeTurtle makes apparel, toys, and games, and features both in-house designs and licensed characters from Disney, Marvel, and Star Wars. We are also the original creator of the Reversible Octopus Plushies that have gone viral on TikTok! Ever heard of the game Unstable Unicorns? Well, that’s us too! It won the 2019 People’s Choice Award from the Toy of the Year Awards, and we are so proud and pleased with the joy it has brought to people.
We are a team of creators down to our core, and we let the values of curiosity, compassion, community, and integrity serve as our guiding principles. These values have helped us at every turn while collaborating with one another, pushing our creative limits, and building our brand. As an LGBTQ-owned company, we strive to be kind and inclusive to all of our customers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lily! Thank you for providing this feedback and I'm sorry to hear you're unhappy with the quality of your recent purchases. It's been 3-4 years since we made any changes to our t-shirt suppliers or printing processes so we'd love to learn more about the shirts you received so that we can investigate some of the issues you're reporting. We'd appreciate it if you could contact us at support@teeturtle.com.