Techinn

Rated 1 out of 5 stars
Updated just now
I should have ordered from eBay. Com
I read TechInn's reviews before placing an order with them. I should have simply purchased the EcoFlow inverter from a seller on eBay. Com
The UPS driver dropped off the parcel on my porch and the box was open. So the package was tracked to my house and the box was already open. A signature was not required. In spite of the fact that it states on the box not to deliver an open package, the UPS driver did so anyway. I am not holding TechINN responsible for the Lost / stolen Wi-Fi connector that I ordered. I spent hours on the phone with UPS, and they approved my claim for a measly $33.99. A very easy story to understand. The Wi-Fi connector was missing / stolen from the open box and UPS approved the claim. I contacted TechINN and sent them pictures from every angle of the open box along with the approved UPS claim. TechINN responded giving me 24 hours to send them even MORE pictures of the open box from every angle before they approve my claim and are making a big fuss about issuing a refund. I am trying to explain to TechINN that I have done all of the work for them and filed a claim with UPS. All they have to do is fill out the form that UPS has provided them. That's too easy. TechINN prefers to give me the runaround. —-++++
TechInn has serious issues! They'll respond to a negative review, BUT NOT the information that has been directly provided to them via email and directly to them on their website. Those claims, they'll ignore. I am done. I filed a dispute with my credit card company and have been reimbursed.
This is the order number - ******* TechINN is INCOMPETENT! All they have to do is go on UPS website and file a claim by filling out a form and answering several questions. When TechInn inputs the tracking number, they will be informed that a claim already exists. All TechInn has to do is type in their bank account information to be reimbursed.
UPS will reimburse the seller, not the buyer.

Techinn had a photo with RGB lights on a headset that I ordered, but 5 months later (!) I received a headset without RFB lights. They have terrible customer contact and I eventually found them on Facebook to contact them when I hadn't received my item for months. When I did get the item it was the wrong one... why lie on your photos? Depict the item people are buying accurately!