Update 09/18/23: Society 6 made full refund (less shipping costs), of course after this review was posted! Sad they didn't do that in the first place.
Recently purchased king duvet cover, shams and matching shower curtain. Arrived with dark brown print blotches in various areas on it. When requesting refund they indicated it was exactly like their picture on web site! Only offered a 20% discount. These items are unusable because they look like crap and I lost $205.00.
As above, but this is not the first time this has happened. Beware, there is no customer service phone number to call, you have to send an email, then hope they respond.
Their T shirts are flimsy & poorly printed, their throws feel nice & soft until you wash them a few times, then they pill.
I see a ton a bad reviews here. I've bought several items from society6 over the past 4 or so years, and I've maybe been disappointed once with a clock that started to lag after a year. I've bought tote bags, bath mats, and other items, and generally I've liked them. I see reviews that say this is all overpriced, which is ridiculous to me if you want customized items. Custom means it costs more. If you're looking for cheap stuff it's not going to be customized.
Imagine you need blackout curtains and have something in mind. It's a nightmare to keep your search on track. You can either just scroll for days through every single option you would never want or else the system will keep throwing you back to all kinds of mugs and cups and other products you can't use … it won't let you just STAY on blackout curtains and narrow searches within that. The artists are great, but the technology is too stunted to find what you need.
I was actually pretty disappointed. I love that it's a canvas material and the make them by order. But for the price the print image should be more vibrant rather than dull and a bleeding look. White area also looks grayish/ murky.
I finally did Christmas shopping early and I am being punished for doing so. Gift given after 90 days. Ripped immediately, but can't return since past 90 days. Moral don't shop too early Avoid pillows. Poor quality.
I ordered 2 tapestries. They aren't what I'd call "tapestry". They're see-through. The fabric feels like a thin cheap bed sheet. Not worth the money. I wanted to hide a small accent wall I'm not allowed to paint. But you could see through to the color and pattern. Disappointing.
Just awful! I ordered a painting size 24/36, framed. So the painting itself was tiny and the white paper around it was huge, so that the size of the frame would be 24/36. The frame itself was made terribly and it fell apart before I could hang the painting. Terribly made, unbelievable! Getting in touch with the company is also a big problem: you cannot email them and there is no phone number as well. Cheapest material, poorly made and cheating with size
I purchased a bench one and was charged for two. I emailed the company explain something went wrong. I only want one and asked to return slip it the same day they arrived. I was then emailed No refunds. This is horrible.
I was wanting a William Morris bed spread comforter and I found this on society 6 web site, I also ordered pillows because I loved the William Morris artist design. The pillows were fabulous but the comforter was awful. All out of scale even the colors were nothing like the web site pictures, so now I have wonderful pillows but nothing to match it to use on my bed,
Buyer beware photos on the web site are nothing like the finished product.
Thus was so very disappointing, I will not buy from this company again.
False advertising is used in the web site. The first photo is what was suppose to get. The second picture is what this cheap comforter looked like. The scale of the fabric is all deluded and the quality is like something from the dollar store. Very poor deceptive advertising.
Answer: The pricing on our site is listed USD. I hope this helps!
Answer: All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact
Answer: Please reach out to our customer support team and they will be happy to assist you with any returns.
Answer: I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.
Answer: Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.
Society6 has a rating of 3.6 stars from 1,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 17th among Home Decor sites.