Sky Geek has a rating of 3.3 stars from 4,371 reviews, indicating that most customers are generally satisfied with their purchases. Sky Geek ranks 50th among Aviation sites.
Three orders in the last two months and now three calls to customer service. All relating around their shipping department. First one was damaged sheet aluminum as a direct result of poor packaging. I was able to use some of it so I agreed with customer service to split the cost of the material. Second one was overcharging on shipping because they misjudged the weight on their online ordering software so I stop using sky geek. I rather continue with globalmachinesgenius,where items are carely handled and timely delivered.
Don't expect your orders to arrive. It's been several weeks and I am still trying to figure out if I have been scammed. They have my money and sent a tracking number out many days ago saying my order was shipped. After tracking, it says it has been returned to the shipper. I have heard nothing that was correct about my order and have gotten no response. Everything I was told simply did not happen. The updates were wrong. My next step is to call and report the fraudulent charges to my card. These are different times, but if a company says they will do something and take money for it, there is no justification for lack of communication. This company is either not legit or can not handle the times and should not take more orders.
I ordered two (2) bottles of Glass Plus, I thought I ordered full bottles, but when they got here one (1) was almost full, the other bottle was LESS than 1/2 full! I would like you to send me the other half of the bottle. If I dont get some answers or any satisfaction, I will put a review on social media and believe me it wont be nice.
Thank you.
Tony Laughlin Order #******* sku *******
On my last couple of orders it took several days for my oder to be processed prior to being shipped. In avaition we need things in a hurry, that is why we pay for overnight shipping. It should not take 3 days to process my order to be overnight shipped. Will not use them again.
Sky Geek website lists aircraft year, make, model and part numbers incorrectly. Once received and verified it does not fit they will not accept a return for refund because it was opened. I have had to hire a lawyer to get my money back.
Terrible customer service, I paid for FedEx 2 Day Express, they sent my order to a wrong address and have been more than 1 week and I still don't have any information about it, no even FEDEX with the tracking provided. They are not even willing to issue a refund for the freight because they say that they have spend more money than what I paid for freight. The customer service is not focused to resolve.
Great store. Great choice of goods, reasonable price, knowledgeable staff. I was pleasantly surprised by the warranty period. Now I'll buy here more often.
Awesome Sky Geek website. I work at Los Angeles Airport and they had my favorite day wands. Reasonable prices and fast delivery. Will order from Sky Geek company again for sure.
Got here within three days and was exactly what we needed to finish an order. Ideal and to the standards required for our contract!
Good service, fast and quality work. Competent specialists, excellent knowledge and do their job. I recommend