SKT Themes has a rating of 3.1 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKT Themes most frequently mention and support team. SKT Themes ranks 42nd among Website Design sites.
Absolute scam. Outdated and buggy themes. Worst experience after over a decade of WordPress development.
Would not recommend. After downloading there theme, I ran into multiple issues and the template was not user friendly. Between their own block software and elementor, it was complicated and hard to use, resulting in many elements not updating properly. Their support took hours half a day to respond, the next day did not respond again until the next night. After 2 days of getting nowhere and realizing this would be a long process, I went with a different theme. With the new theme (Creativeo by Rocky) I was able to finish an entire home page in just a couple hours.
I had then requested a refund through SKT as it had only been 2 days and had not been used, however, SKT themes does not offer refunds, so be aware!
UPDATE: After posting my review on trust pilot, the developer commented saying I was the competitor saying my review was a made up story, showing their lack of professionalism. Please see attached image.
The support is super quick. I never wait more than 1-2 days, depending on if there is a weekend in between. They always understand my issue right away and solve it within a short time frame. Great work from all of you. Keep up the good work and support!
I purchased a theme that I hadnt used yet. It says I have 4 downloads left. I was never told it wpouild expire after a year. I contacted customer service to see if they could help me access it. Very unprofessional. He told me I just needed to repurchase the item. It was $50! I took a screenshot of the chat. He accused me of "blackmail" after I told him I was leaving a bad review.
No one should ever be asking you for admin access unless you are hiring a reputable web site designer. The theme we purchased did not work. We sent several screen shots and videos showing them their documentation does not match the actual theme which sure enough resulted in them asking for wordpress admin access. Hard pass. Go to a more reputable site like Theme Forest.
Which is basically the themes SKT is ripping off anyway. Just go straight to the source where you will have a chance to get your money back. Very clear that all these 5 star reviews are fake.
I had just bought the new Panaroma Pro Theme and struggling with something on there what I wanted to change. Posted in there forum and got a quick response from Dave, tried a few things and problem resolved. Very happy with the Theme and support :)
Good theme and very fast support in the forum. I will use their themes again if their support continue as good as is now!
If you order from this company, you need to read the fine print. Some of their themes do not work. They are scam artists making money by making low budget themes without offering refunds. They are not even based in the United States. Buyer beware!
I had issue of accessing my themes that I have paid for and I had to contact the support. They answered me instantly and resolved the issue.
I appreciate their great support and lovely themes.
Good quality themes with multiple options. Great support service as well. Using this services from almost 4 years. Happy and highly recommend
A great company, whose services we have been using for more than a year! The guys are always polite, prompt and always ready to help solve any problem. We received only a positive response to all our requests and suggestions for improving the site and its work. We are satisfied. We recommend this company!
I usually have one or two issues with SKT themes which is normal for any WP theme, the difference is that I contact support & they fix it right away. Shri & Chris are very helpful; I have gotten them to assist me with every site I've designed with their themes. Their themes are very reliable & I exclusively use them now for designing websites for my clients. You can't go wrong with all their themes for $99 + 1 year of support.
I don't often have issues with my site theme but on the rare occasion that I do, the support from SKT themes is very quick and easy.
I've been having some issues with my website, but every time I've asked for help, because I couldn't find my answer in the documentation, I got an answer immediately (which would be the next morning, because of the different time zones we're in). So far all issues got fixed and I'm a very happy customer!
Really Thank You for great support services they will do maximum to adjust their themes. And I think they have really affordable prices to no one will do something like this for this couple of bucks.
www.TomiMika.com
Simple solution to simple problem. Easy way to get started with building your website quickly. Tons of model website styles to choose from. I built mine in half a day.
This is my first time using a theme from SKT Themes to create a website. Due to some special requirements I had for components on the website, I needed the help of the SKT Themes support team a few times. Every time I needed help they were super quick to help me, fix my problems and make any changes I wanted.
Not to forget: The theme (Secure Pro) is also great and offers a lot of possibilities for a modern website.
Great support! I ask for help from time to time. Any problem or question Chris has solved quickly.
Thanks!
Am a fresher to make websites. I purchased theme from SKT themes. The themes are very easy to edit and also they have a skilled support team
Hi,
I recently purchased a template from them and had difficulty setting up the theme as well as how to change things.
Brad not only offered free installation but also went ahead and did those changes for me and guided me to documentation.
I have been a customer of other sites but they also don't provide this level of support.
Answer: Please connect with us via contact form or via email address given in our website sktthemes.org
Answer: Yes, we purchased a theme and not only received the product, but support as well.
Sir we are registered in United States and yes due to the nature of the products we deal with since its not a physical product we do not process refunds. However if you can reach us out to support@sktthemes.com we promise to provide you with full service as guaranteed and written in our website. Our customers have always praised us for our support. Do write us back.