There's absolutely no customer service, although they list emails for it. Their log in doesn't work, as your password doesn't get recognized. They send you a "password reset" that is ALWAYS unsuccessful. Tried it over 10 times and gave up. On the other hand they send you several emails a week! Awful website, totally forgotten and there's no way to use it.
Ok single mom's I want you to listen up and BE VERY AWARE. Guys on this site that DO NOT HAVE KIDS, are looking for sex only, and are lying to you and their other partners. Ask yourself what is a single guy in his late 40's with no kids doing on a single parents website? The answer hooking up. If you meet someone who has no kids, chances are he is on other dating sites. (Oh and BTW they typically keep the same profile names on all sites)
I received several flirts/favorites and messages that were all fake just to get me to be a paying member. I have printed out several email messages and printed out the screen stats to compare stats and "none" of them ever existed after paying for a membership. Bait and switch fraud?! The site will not let you copy and paste screen shots so they need to be printed and scanned to prove Fraud. Which I have. Class action Lawsuit needed on this site. Sign me up! I would have not became a paying member if I knew the emails and interests were fake. If others have experienced this print out a record as soon as you become a paying member. You will notice a message that the persons interested cant be found or are no longer a member for reasons that the date company chooses. Dishonest and deceitful to say the least. They do not show you who flirted or winked or sent a message until you pay and by then its too late. They do not offer a refund once you pay or customer service like some others to file a complaint or dispute.