Shoedazzle has a rating of 3.7 stars from 8,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
I have to admit, I was pleasantly surprised. Many faux leather items I own become uncomfortable in just minutes, but the red blazer I received is very comfy, stylish, and yes, breathes! Pairs beautifully with black boots or pumps.
I'm very pleased that a size 11 is indeed a true 11. My heels all look amazing and I am excited to order more once my budget has some extra I can shop with. The VIP pricing makes your shoes affordable. Thank you kindly, Veronique
It's very convenient, no pressure or obligations. You can purchase at your time not on theirs. At any moths if you don't buy anything you skip with no pressure. They offer discounts, VIP points rewards! Been a member since I could remember won't go anywhere else!
I have and will be with Shoedazzle. I love this company! It was has been my go to on buying the latest and fashionable shoes, accessories and clothing. I do wish they offered more variety on sizes especially for plus size.
Anytime I have had to call customer service I have been so impressed with them. They literally bend over backwards to make sure you are satisfied. Not a bad word to say about this company and I love their shoes!
I returned an item via Happy Returns. It took a month before I saw a credit on my account. This is unacceptable in my opinion. A return should take 7 days maximum especially after they have confirmation from Happy Returns that the item has been dropped off
Incredibly cute shoe, with the support my feet have been craving. I'm flip flops or boots, but flip flops can be so unhealthy for your feet. I completely appreciate the selection regarding the various levels of bling. Customer service was excellent! Definitely have a repeat customer.
I have been a shoe dazzle customer for well over a decade. I ordered two pairs of business pants, plain black, and houndstooth. I like the look of the pants however they get very stretched out and baggy from sitting during the day. I wish they would hold their shape a little better. Also, I wish they would bring back the original Customer Service platform. Apparently when you call, it's just fab, they're rude, they don't care if your package gets lost, etc. more difficult to deal with.
I ordered three pair of shoes they all arrived no problem. They were too small so I exchanged them for a larger size and sent the three pair back through Happy Returns. Now my order is on hold and has been for days. I would like to receive my shoes in the correct size that I have already paid for and haven't.
Hello Shoedazzle,
I am reaching out to you regarding a transaction made on my account without my authorization. I recently noticed a charge of $73.46 dated February 11th that I did not approve. I kindly ask you to verify this transaction and proceed with the refund of this amount as soon as possible. I am ready to provide any additional information necessary to facilitate this process. Thank you for your understanding and cooperation.
Best regards,
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.