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ShadowEra

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Australia
1 review
3 helpful votes
Follow James W.
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A fairly decent game made by a very scammy company. The founder had financed physical play cards through kickstarter, promising bonuses with free worldwide shipping, only to take the funds and tell his customers that he wasnt able to fulfil some of the bonuses! After well over a year, he has the face to send out an email saying that he's giving the backers credit in his new online store. The catch? You must now pay for the shipping! He actually expects me to pay nearly three times my kickstarter pledge in shipping costs, for items that were not what I had originally paid for. Outrageous! And now he's making another kickstarte campaign. Don't support Shadow Era or Wulven Games. Scammers.

Date of experience: November 28, 2013
Kyle P. ShadowEra Rep
over a year old

Hi James, I'm sorry that you weren't satisfied with your purchase. We tried to come up with the best solution we could when some of the free physical bonuses couldn't be completed. The result was that for your original order (probably $10 or $20), you got the items you purchased and then an extra $57 credit in our store for each order. This was a lot more than the value of the free physical bonuses (playmat and collector's tin). You could order anything in the store, keep your credit for later, now buy digital items in the store, or even sell the credit to somebody else. But yeah, you do have to pay the shipping of the product you choose, or order a different item so that your credit also covers the shipping. Anyways, it was far from a scam, and we always go out of our way to make sure to provide great deals to our loyal players.

Kansas
4 reviews
4 helpful votes
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Great game site have had zero problems member for over 2 years

Date of experience: August 6, 2012