Watch out with this joke of a company!
I thought highly of them before I subscribed to their "Alpha Picks" subscription service for 6 months ($499.19) on 10 Dec 2024
Next day or two, I decided to end the subscription... but could not get a refund. Fair enough, that is their 'policy.'
BUT here is the issue.
This expensive service was supposed to last for 6 months. It lasted for 2 days.
A little over two months after my subscription purchase on 10 Dec 2024, I do not have access to the "Alpha Picks" service and neither will these people give me a refund.
Someone from Seeking Alpha called Soham Chowdhury kept emailing me, playing the fool and not offering either the "Alpha Picks" OR the refund, with a whole lot of pointless excuses.
If there are issues, they will keep your money and avoid talking to you... unless forced to by Chargeback or someone similar.
If you do not have a free account you have no access to any publications at all. So, I opened a free account and discovered that it is impossible to find accessible publications. Look at my photo #1 - it is a snap shot of the main page. 12 news of the right side look normal: no lock symbols or dollars signs indicating that it is a premium content. So, to write this review, I clicked on each of those - see my photo #2 as an illustration for the first attempt: the publication is for paying customers! Next 10 publications were in the same category. First and the only one, which was free, is #11. So mach for free content!
I think my chances to get a success would be much higher if I go to Casino... or to other financial/investment website.
I am a regular guy who wanted to read some news.
However, i never seen such a disrespectful approach to readers, hence, do not recommend this site.
Indeed, most of our content is for paying users.
Having trouble linking accounts. Customer service is horrendous. Took 5 days for poor response and then when I responded that the "suggested fix of paying for premium" was not valid since I was premmium already for 3 years... the ticket was shut down. I am now waiting again for more than 3 days for an answer.
About ready to cancel... it shouldn't be this difficult.
Rip off. Auto-renewals are a scam into themselves. But rarely have a seen an auto renewal without the ability to cancel and get a pro-rated refunds. This is a sign of desperation and shady business practice.
There's no reason to pay for any premium services from either Seeking Alpha or any of it's subscriber services. The data for premium members is easily accessed from other free sites. Much of the "economic analysis" from the company is highly biased. The feature writers are all over the map - most of them are unqualified people trying to get clicks for fees. The collective wisdom of the "analysts" are no better than the flip of a coin. Some of the analysts are painfully ill-informed.
The Point: Seeking Alpha is merely a social media company promoting the status quo. Their censors are merciless and heavily biased to whatever the prevailing mainstream media agenda may be at the moment. If MSNBC had a financial site, it would be a lot like this. Regardless of your view of politics or culture, that would, in my view, make Seeking Alpha an awful choice for financial information.
Thank you so much for taking the time to leave us a review, Clifford.
Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.
Once the contributor submits their article, our editorial team will review it for publication. Then they receive an email notification with editorial feedback or once the article is published.
We also allow our users to dispute an article from the article page itself if they feel the need to dispute an article or any of the facts in it. You will find more details on our Editorial Guidelines.
We would like to apprise you that - Seeking Alpha provides analysis for both sides of the argument (Bear/Bull) and provides Quantitative ratings for you to make the most informed investing decisions.
Just to let you know, Seeking Alpha Premium provides:
· Articles and news about almost every stock and ETF that trades in the US.
· Portfolio warnings that flag at-risk stocks in your portfolio, helping you avoid painful losses.
· Quant ratings on each stock that has a proven track record of solidly beating the market.
· Grades for dividend investors, covering the stock’s dividend safety, dividend growth, dividend yield, and dividend consistency. Using these grades can significantly raise your
dividend income.
· Grades for ETFs, allowing you to instantly evaluate an ETF’s risk, momentum, expenses, and inflows.
· Grades for stocks, covering value, growth, profitability, momentum, and earnings revisions. By using these grades, you can quickly and accurately evaluate stocks, and find the
best stocks to fit your investing style.
· Powerful data for deeper research, including 10 years of financials and detailed metrics for valuation, growth, and profitability
Regarding the comments being censored - In order to ensure a quality-filled conversation our moderation team screens comments from less active users to ensure that no slander and trolling is present.
If your comment was not published you can contact the moderation team at moderation@seekingalpha.com
I hope this helps clarify. If you have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
I tried a promotional subscription from Seeking Alpha and I was unknowingly renewed at their ridiculous rate of 236.00 $. It took me three phone calls and a week and a half to talk to a manager, only to be denied any kind of a refund. These people are all about the money, beware.
Thank you so much for taking the time to leave us a review, Donald.
Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.
We furnish the autorenewal clause on the checkout while signing up for the service that clearly says that – the subscription will auto-renew at the then current annual list price until the service is canceled.
You could have avoided this charge, had it been canceled a day before the renewal due date.
We maintained complete transparency with the user, and the question of any confusion should not arise.
I hope this helps clarify. If you have any further questions, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
Quant rating of TIO stock was 4.99 for months. It was the best rated stock for most of that time. When it dropped over 50% it remained the top rated stock of the entire market and their analyst kept pumping that people should buy the dip. Than it went down additional 60% after a report saying that the firm was a fraud. SA deleted its historic ratings of TIO so you cannot see what I am telling you here.
If their superstar stock (pumped as a "once in a generation" opportunity) turns out to be a fraud and they delete their historic rating of it to cover up than they are not a reliable or transparent service.
I noticed auto-renewal payment made today without any pre-alret either for continuation or cancellation of subscription. I sent a message for cancellation request on setting page of Seeking Alpha and got their quick assistance. I was impressed by their customer support for problem solving as this sort of issues are on hold by service provider in general. Thanks SA you mde my day!
Thanks for your wonderful feedback, Katharina!
It is always our endeavor to provide you with the best user experience, and we're delighted to hear that Seeking Alpha is hitting the mark for you:)
Best,
The Seeking Alpha Team
I made a subscription on 1st October of 2022. I paid 119.50 $. By the end of the year I decided not to continue it.
I canceled my subscription in December 2022, or at least I thought I canceled it!
Today, 28th of September 2023 they charged my Paypal with 239$, without any warning. Scam! I discovered in the account that the subscription was not in fact canceled. I canceled the automatic payments from Paypal and unsubscribed AGAIN, hopefully now for good.
Charged me for the entire year even though I cancelled my membership during the trial period, and they wouldn't give me a refund. Spoke to a $#*!head named Amad, he refused to let me speak to a manager about the issue. The customer service here sucks.
Overview
Seeking Alpha has a rating of 2.8 stars from 358 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seeking Alpha most frequently mention premium service, credit card and free trial. Seeking Alpha ranks 4th among Stock Trading sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention, Frank. I'm truly sorry to hear about the experience you've had and the frustration it has caused.
To investigate and resolve this issue, I urge you to reach out directly to our dedicated support team at support@seekingalpha.com. They will be able to look into your subscription details, clarify what happened, and assist you in addressing your concerns.
Please include any relevant information, such as your subscription details and previous correspondence, to help expedite the process.
Thank you for your patience, and we appreciate the opportunity to make things right.