website thubmnail of SampleSource

SampleSourceReviews 70

2.7
How would you rate SampleSource?
grey star
grey star
grey star
grey star
grey star

SampleSource Reviews Summary

SampleSource has a rating of 2.7 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SampleSource most frequently mention and customer service. SampleSource ranks 11th among Free Stuff sites.

service
34
value
35
shipping
32
returns
8
quality
34
Canada
1 review
0 helpful votes
Follow Eric b.
Unfollow Eric b.
Send Message
Share Review
Report Review

Customer service rep at sample source is extremely rude. I emailed them asking if by chance they had any extra samples to add to my spring box as it had 6 samples in it and I saw online that most others got up to 12, and the customer service rep replied with a very nasty email belittling me and bullying me. I simple "no" would have been more professional. Seems this same person who works there in customer service has been treating many others this way too, not sure why he/she hasn't been fired yet for unprofessionalism.

Date of experience: March 27, 2025
Maryland
1 review
1 helpful vote
Follow Jay C.
Unfollow Jay C.
Send Message
Share Review
Report Review

Spam
January 28, 2025

Fake 5 star reviews, just a spam site. You'll never get samples, but you will get a ton of calls and emails. You'll also get the rudest excuse of customer service.

Date of experience: January 27, 2025
Nebraska
1 review
4 helpful votes
Follow April G.
Unfollow April G.
Send Message
Share Review
Report Review

Every 6 months they send me an email about samples. I havent gotten ANY in 4 years! The few minutes it takes to log in,it says, "We are sorry. We are out of stock". When I asked support why theyre always sending emails for samples they do not have,they were not helpful. They said "You need to be polite when writing us or unsubscribe." đŸ€ŁđŸ€ŁđŸ€ŁđŸ€Ł What a joke. When you call them out on emails for things they dont have,they say be polite. WOW. Very professional.

Date of experience: January 11, 2025
Canada
1 review
1 helpful vote
Follow Leah G.
Unfollow Leah G.
Send Message
Share Review
Report Review

Samplesource is great. When there are samples available, they send you a short survey. Once you answer the questions and indicate your preferences, they send you samples and coupons you might be interested in and that might be relevant to you and your household. I've been introduced to new products and been reminded about old brands that I had forgotten about. Best of all, Samplesource has let me try some products that I had been curious about but hadn't wanted to spend money on before trying. (Eg. Affresh dishwasher and washing machine cleaner)
Thanks Samplesource!

Date of experience: December 20, 2023
Canada
1 review
2 helpful votes
Follow Brittney Popen g.
Unfollow Brittney Popen g.
Send Message
Share Review
Report Review

Best samples.
November 21, 2023

Sample source sends out samples of a different variety, with those samples are some coupons that other places just can't beat.

Date of experience: November 21, 2023
Canada
1 review
1 helpful vote
Follow Marie G.
Unfollow Marie G.
Send Message
Share Review
Report Review

Try before you buy!
November 16, 2023

You get samples of things you might want to try. Gives you the opportunity to try something new for free so you don't have to buy it if you don't like it.

Date of experience: November 15, 2023
Canada
1 review
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Send Message
Share Review
Report Review

Love Sample Source
November 3, 2023

I look forward to emails letting me know what is available. Have tried and continue to use products sampled through them. Really like it!

Date of experience: November 1, 2023
Massachusetts
4 reviews
10 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Send Message
Share Review
Report Review

I haven't had any sample offerings from Sample Source in two years. I live in the United States. I check their website frequently. It always says Samples coming soon! But, there are no samples. Used to fill out the questionnaire, answer multiple choice questions. Afterward, many months later, I would get a Sample box with all or some of the samples I had ordered. Many times the floor cleaner would be spilled out all over everything in the box.
Wish I knew how everyone else is getting samples.

Date of experience: August 22, 2023
Canada
1 review
1 helpful vote
Follow Nicole R.
Unfollow Nicole R.
Send Message
Share Review
Report Review

Sample source is great! I got a whole case of Lipton's iced tea for free! They sent me a coupon and I redeemed it at the store with no issues. The survey I filled out after was short and simple.

Date of experience: July 5, 2023
Alabama
1 review
0 helpful votes
Follow Kelli K.
Unfollow Kelli K.
Send Message
Share Review
Report Review

AWESOME!
June 27, 2023

Excellent company! I highly recommend checking them out! The samples they sent me were great! Thank you SampleSource!

Date of experience: June 27, 2023
Canada
1 review
1 helpful vote
Follow Erin S.
Unfollow Erin S.
Send Message
Share Review
Report Review

Love SampleSource
June 21, 2023

I had a great experience with SampleSource. It was easy to select the products to try. The products or coupons came right to my door. I received a helpful reminder email to review everything. I hope I get selected again!

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
Follow caroly t.
Unfollow caroly t.
Send Message
Share Review
Report Review

Tout est parfait
June 17, 2023

Merci bcp pour tout, vs ĂȘtes gĂ©nial que Dieu vous garde. Vs faite du bien a bcp de gens depuis de nombreuses annĂ©es. Continuez comme ça. On vous aime ;)

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
Follow Tiffany A.
Unfollow Tiffany A.
Send Message
Share Review
Report Review

Awesome
June 16, 2023

Absolutely love to get my box from sample source. It gives me a taste of things that are new or different to me and I get to try them out and get coupons

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
Follow Claudia B.
Unfollow Claudia B.
Send Message
Share Review
Report Review

Who doesn't love free stuff! Full size samples. I love sample source. And seasonally you get to pick your own samples.

Date of experience: April 19, 2023
Tennessee
1 review
0 helpful votes
Follow Tonya B.
Unfollow Tonya B.
Send Message
Share Review
Report Review

Wet Cat Food
April 3, 2023

My cats were very happy and pleased with this product so much I recently switched them to this product!

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
Follow Arlene C.
Unfollow Arlene C.
Send Message
Share Review
Report Review

Great sample company
March 30, 2023

Sample source gives out great samples to consumers to try out. Whether it's for family or pets the samples are free. I have bought a lot of the sample products since it was sent to me.

Date of experience: March 30, 2023
Florida
2 reviews
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Send Message
Share Review
Report Review

Great Site
June 23, 2023

SampleSource is a great site to learn about new products in exchange for honest reviews, to help others.

Date of experience: March 27, 2023
Georgia
2 reviews
0 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Send Message
Share Review
Report Review

Love sample source
March 27, 2023

Sample source is the best! They send great products to try out before you buy it! We love everything they send

Date of experience: March 27, 2023
Florida
1 review
0 helpful votes
Follow Tree T.
Unfollow Tree T.
Send Message
Share Review
Report Review

Being what I jokingly refer to in being a "professional reviewer". I have dealt with MANY brands, representatives of products, sellers, inventors, you get the picture. Many offer much but either want positive or pro reviews, not honest presentable. Some promise extensively interactive product offers for less than ethical agreements, no use in continuing as to the negative, let's move on to the positive as in interaction within Sample Source. All upfront and simplistic in agreements. Great starter participation to start in media/consumer marketing. They very much do as they say & expect the same.

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
Follow Genevieve P.
Unfollow Genevieve P.
Send Message
Share Review
Report Review

J'adore essayer divers échantillons ca me permet de découvrir plusieurs nouveautés ce qui me permet de me procurer de tres bonnes choses!

Date of experience: March 21, 2023

About the business