Restaurant.com

I have been a member of this company for over 15 years. I recently logged in to find my account inactive. I tried resetting my password and the site indicated no email exists. I have probably $1000.00 worth of certificates in my account which this company closed with ZERO notification. I paid for these certificates and do not have access to them. I have emailed twice with no response. It's been over two weeks with no communication. Do not do business with this company that does not have the decency to respond to a member for 15 plus years. They have stolen my certificates that I have paid for. Next step is legal action.
DO NOT purchase from this company they are out right THIEVES that do not communicate.

They used to always say that your points would never expire. As an infrequent user, I didn't think very much about it. Now I am ready to use my points and I discovered that my account has been closed, I'm out $25.

The entire experience was a scam in conjunction with a travel service. Was promised $100 in Restaurant coupons for attending sales presentation. Spent hours on the phone, with email, and online trying to obtain four $25 restaurant certificates. Never received any certificates and gave up.

They have no record of my account. I tried logging in, I couldn't. I contacted their customer service a half dozen times on this issue, and they responded last to me about 2 months ago, each time asking me for more info. I have money and credits that are now lost. They are cheats, a SCAM company, stole my money.

I just received an e-mail from Restaurant.com trying to sell me more certificates after ripping me off for the ones I already purchased. I replied to them (not very nicely) and am waiting to get a response which I highly doubt will happen. Stay away from this company. They are a TOTAL RIP OFF! They need to be stopped from scamming people.

I would like to give it a -5. The card I have is not even a year old. It's called diners dough but you go through restaurant.com. I set up an Account and tried to use the code but it wouldn't take it. I called them directly and they said they would let the staff know and never did hear back from them. Thanks for nothing!

It is extremely difficult to use their website and App. Nothing seems to work consistently. I can only access them via iPhone, although I would prefer to use my laptop if I could. But am unable to create an account or sign-onto it if I use common laptop browsers like Google Chrome or Microsoft Edge. And they have been unable to fix the problem. Another major gripe: They list 12-15 participating restaurants in my city. Upon researching that list, I've found (so far) that two are permanently closed, and one closed but reopened under a different name which I don't see on their "list". Found one I liked. Their website showed they are alive and well. But they only open at 4 p.m. 7-days a week. No problem, but if you buy one of the certificates for this restaurant, it is only valid before 3:30 p.m. And you'd play heck getting a replacement certificate! Do your research if you use Restaurant.com.

None of the restaurants you buy a certificate to are participating! No coupon/deal/certificate/anything is accepted anywhere! It's a whole scam!
And F Groupon for selling me the Scam and not refunding my money!

I had $150 in restaurant.com gift cards. On Jan 17th, I transferred them to the app according to their faq page. I purchased $60 in certificates for places in my kids' college towns. The following day, I had none of the certificates and no remaining credit showing.

I have contacted them a min of 5 times by email and I have received only responses regarding where to find the gift cards and certificates. There has been no acknowledgement of my loss.

I called their customer service last week and they said it was escalating and I would get a response asap - nothing.

BBB has suspended their company!