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RepairPartsPlusReviews 49

3.3
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RepairPartsPlus Reviews Summary

RepairPartsPlus has a rating of 3.3 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairPartsPlus most frequently mention and customer service. RepairPartsPlus ranks 16th among Electronic Component sites.

service
10
value
10
shipping
10
returns
9
quality
10
Colorado
1 review
0 helpful votes
Follow Daniel S.
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I received a damaged battery replacement due to being bent out of the box. Customer service asked for an picture which I sent, they said it looks fine to them. This battery is not going into my phone too dangerous.
They didn't pack with any bubble wrap etc. just in the envelope.

Date of experience: August 15, 2023
New York
1 review
0 helpful votes
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I brought my son's computer for the screen to get replace and when I picked up they never show us that is was working or in other words never turned on the computer that it was working correctly, so when I got home it was not properly fixed I brought the computer back to get it fix correctly and the manager said that we have to paid all over again to get it fix? $469 all over! Excuse was that it was working correctly when it leaved the store but they never turned on to showed us? I asked the manager to let me speak with the owner and I called a few times but he never called back? Never bring anything to get fix in this place ever again! I am Summit business owner and will never treat any of my customer like this! Extremely disappointed!

Date of experience: June 10, 2022
Colombia
1 review
0 helpful votes
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Take care with this company, I got robbed
May 15, 2022

I bought a pc screen, everything went fine with the shipping and installing it, nonetheless after around 3 weeks of use it started with a flickering, I googled it and it is a common hardware issue in the surface pro 4 - Samsung V1 screen. I wrote 3 e-mails to support and they just never answered.

Date of experience: May 15, 2022
Canada
1 review
0 helpful votes
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A little bit shady
April 1, 2022

This company advertises on Amazon, but when you go to buy the product from Amazon they say that it's not available. When you magically go to their website it's available at twice the price plus shipping. I looked at their professional looking website fell for it purchase the battery in a much higher price than advertised on Amazon. It took an extremely long time to get here, and once installed it only lasted three months then died completely under normal use. I've contacted Amazon to let them know what this company is up to I think it's called Clickbait! Advertise on Amazon for a much lower more reasonable price, then say it's not available on Amazon then sell it directly through their store at a highly inflated rate! And then it's not even a decent product! It is a pain in the $#*! to change an iPad battery! I don't like doing it unless I have to! Having to pay another $80 for another battery for months later because the first one is defective it's not cool

Date of experience: April 1, 2022
New Jersey
1 review
0 helpful votes
Follow Eugene F.
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The iPad replacement screen I ordered has bad adhesive. It ruined my iPad. Before my iPad was still functional, the screen was only cracked. This defective replacement screen made my iPad useless. After returning it I didn't hear back from them for a month. They said they didn't have the return in their records. Finally they "found it" after I emailed repeatedly. They said they wouldn't issue a refund because the product I returned wasn't in new condition. OF COURSE IT WASN'T! How would I know if it was defective without trying to install it!? Ridiculous! DO NOT BUY FROM THEM! They don't even allow reviews on their Facebook or website page because they know it would be mostly negative!

Date of experience: December 27, 2021
Canada
1 review
0 helpful votes
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Fast delivery and Good Customer Service
July 7, 2021

After purchasing a digitizer that ended up not working, customer service went out of their way to send me a new one for free that did end up working.

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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This transaction could not have been easier and I could not be happier with the replacement battery for my i phone 7 phone. Customer service I received was excellent from Zach, one of the technicians at RepairPartsPlus. He answered all my questions and made me feel secure in the product I was buying. These guys ROCK!

Jim

Date of experience: June 16, 2021
Australia
1 review
1 helpful vote
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L recently purchase some item's from Repair Part Plus, they were quick with there shipping, and their support was Excellent, l would buy from them again, thank you.

Date of experience: May 26, 2021
Ohio
1 review
0 helpful votes
Follow Richard S.
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Ordered the kit got the kit. ZERO instructions in the kit or on their site. The sheet of paper inside the box says to watch videos on youtube. What a joke.

Date of experience: May 23, 2021
Georgia
1 review
0 helpful votes
Follow T C.
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I purchased a new screen for my IPhone.
Received part in record time!
Unfortunately it was defective and did not work. Instead of a hassle and run around I was asked to do a few more troubleshooting items and to verify that I had received the correct part. Once that was done and it was determined I did receive a bad part a replacement was shipped out that afternoon. Second part was again received in record time, 3 days. Install the second time around was flawless and phone is now working like new.
I'm very impressed with the shipping, tech support and customer service from this company. I would definitely recommend this company and wouldn't hesitate to do business with them in the future.

Date of experience: February 22, 2021
North Carolina
1 review
0 helpful votes
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IPad 6 Digitizer
January 9, 2021

For the most part, it is a good product. The one complaint I have with it is the flat cables attached to the digitizer has an adhesive strip attached to only the short flat cable. The long flat cable did not have adhesive on it so when I installed the digitizer it would not lay flat against the frame, it kept lifting up.

Date of experience: January 8, 2021
Massachusetts
1 review
0 helpful votes
Follow A G.
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Awful. Stay away
December 25, 2020

I bought a $15 screen replacement for an old ipad and somehow I was charged $36... and... it never showed up. Website is impossible to navigate to your account.

Date of experience: December 25, 2020
New York
1 review
0 helpful votes
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Easy to do
December 20, 2020

All parts were an exact fit. The videos gave a step by step process that made it easy to replace. This made me confident to do this myself.

Date of experience: December 20, 2020
New York
1 review
0 helpful votes
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Screen and battery order
December 18, 2020

Never got a tracking number or the parts just the fact they received my order eight days now without our phones.

Date of experience: December 18, 2020
Florida
1 review
0 helpful votes
Follow Debra M.
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It was difficult to find a battery for my phone, but Repair Parts had it. Shipped quickly, great price, phone working again. Very pleased with my purchase.

Date of experience: December 4, 2020
Maryland
1 review
0 helpful votes
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Good service here
December 4, 2020

Happy to do business with repair parts. Quick and helpful store. Easy to follow help videos. Will return as a customer.

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Really good prices
December 4, 2020

I found everything cheap really cheap, didn't mess up my order, all parts fit really good, nice packaging everything was neat

Date of experience: December 3, 2020
Connecticut
1 review
0 helpful votes
Follow Joe W.
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I purchased an iPhone 7 full screen repair kit for a shattered iPhone 7 screen. I am very familiar with iPhone repairs and have replaced several screens before. I had an issue with the replacement, where the screen itself seemed as if it were just a hair larger than OEM, and when the screen finally seated in the phone, there were streaks across the screen.

I reached out and repair parts replied very promptly, with detailed instructions on what to try (all of which I had tried) and issued a replacement. The replacement fit perfectly and the screen looks and feels as good as new!

I would highly recommend purchasing from repair parts plus, as the customer service was great, and the screen fits, looks and feels great!

Date of experience: November 30, 2020
California
1 review
3 helpful votes
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Good customer service
November 19, 2020

My original item was broken when I contacted customer service they got back to me and had me a new order on the way

Date of experience: November 18, 2020
Texas
1 review
0 helpful votes
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Customer service is #1
November 17, 2020

I had a little trouble with my transaction and I got triple charged. Alyssa jumped in found the problem and fixed it right away. I often am nervous about online fly by night sites, but RPS is not one of those. I highly recommend it because of people like Alyssa. John 14:6

Date of experience: November 16, 2020

From the business

Our business is celebrating its 10-year anniversary. We have proudly reached a full decade of delivering the best selection, prices and service to our loyal customers. We started out in video game products and have grown into the largest provider of Ni...


repairpartsplus.com
Carlsbad, California, United States