business logo of Reiss
reiss.com
minimalist, professional men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45 $$$
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About the Business

Reiss is a modern global fashion brand renowned for its stylish menswear and womenswear collections. Offering a curated selection of clothing and accessories, Reiss caters to fashion-forward individuals with a blend of contemporary trends and timeless classics, alongside children's fashion. They prioritize excellent customer service, providing free next-day delivery and returns to stores.


reiss.com
+44 833 444 6737
UK
Reiss is part of Next PLC
Founded in 1971
Clothing item from ReissFashion apparel by ReissMerchandise from Reiss clothing lineReiss fashion product

Business Highlights

General

Parent Company: Next PLC
Year Founded: 1971
Target Gender: men, women

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $350

Returns

Return Policy: free
Return Instructions: products must be in new condition
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: minimalist, professional
Body Fit: regular, petite & short
Available Sizes: Men's (XS, S, M, L, XL, XXL), Women's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, contact form
Support Phone: +44 833 444 6737

Payment Options

Payment Methods: card payments, financing, Apple Pay, PayPal
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: Rakuten, TopCashback, Mr. Rebates

How would you rate Reiss?
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Reviews Summary

Reiss has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Reiss ranks 148th among General Apparel sites.

GB
5 reviews
6 helpful votes
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I ordered some coats online and I had an email that I could collect within 5 days.
I checked my schedule and checked their website.
I realised that the only day I can pick it up was 1st of JAN in the morning.
**Official site opening hour: 3AM - 4PM (1 JAN)

I went to the shop at 7:30 am. but no one was there.
I had to spend about 2 hours and got nothing as well as asking big favour to my friend collecting it.

I would little more understand if I found the information from google or something.
I was so upset and contacted to customer service.

After many days and messages...
What they finally gave me was 20% discount code which I can use in future and will expire within a month. (worthless for me really)
I asked them something that I can possibly use.

There is no answer from them after that. Very funny!
I don't like REISS anymore. I don't like how they treat customer.

Date of experience: January 8, 2019
GB
4 reviews
5 helpful votes
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It is one of the best websites for a high street retailer. Although it obviously only sells its own merchandise, it is user-friendly and uber-cool. Easy to purchase online and return if necessary.

Date of experience: April 2, 2012
Pennsylvania
4 reviews
6 helpful votes
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Classy dresses
April 27, 2019

I have purchased one dress from Reiss, but I see that theysell well tailored, classy dresses of very good quality. I will definitely buy again.

Date of experience: April 25, 2019
India
2 reviews
0 helpful votes
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Flipkart customer care helpline number *******2749/*******775
Flipkart customer care helpline number *******2749/*******775

Date of experience: October 24, 2018