Cheap quality clothes that are total rubbish. I bought a pair of shorts that lasted one summer and then fell apart. The material was so thin that holes kept opening up, the studs etc fell off and you could easily poke holes in the fabric with your fingers. I also bought a pair of boots and the soles melted. I took them to a shoe repairer and he said he'd never seen a pair of boots so cheap and that they weren't worth fixing. When I asked Rebels Market about the shorts they avoided responsibility and basically said their crap quality wasn't their problem. Did I say total rubbish... oh yeah I ddi!
They sent me the wrong color coat. And I am STILL waiting for resolution for the error. They make it a huge investigation and even after sending photos it had to be investigated. I am still waiting for a return shipping label. Dont buy from the company unless you are absolutely sure you want a product because so far you can't return things until they want it returned.
Hi, Dee,
We apologize for the issues you have experienced and understand your frustration. As informed earlier via support@rebelsmarket.com, we had a slight delay from our reviewing team. Normally, it is a standard procedure where they reprocess or refund without any return. In this case, a refund has already been processed, and it takes 5-10 days to reflect in your account.
Once again sorry for the inconvenience caused.
Sincerely,
Grace
THIS IS A NOT US COMPANY. That doesn't make it bad, but just know that your purchase price includes international duty, which makes shipping cost from Pakistan to the US in excess of $130. I wanted to exchange the shoes I purchased because of fit but that would have cost me an additional $130 plus $15 restocking fee. The unit price of the was $90.
The shoes are not the highest quality. I bought the spectator loafers and found the white insert on one shoe was off-centered.
The design is something I had been looking for but $230 was too much for I received. With taxes and shipping the costs of returning this purchase was not feasible.
Hi, Tim,
We apologize for the issues you have experienced, and we understand your frustration. As informed earlier via support@rebelsmarket.com email. We are a US online marketplace that hosts thousands of sellers around the world who manage their products, and this product was from one of the manufacturers in Pakistan. Further, It is clear in our refund and returns policy that hand-made or customized items are not eligible for return unless they arrived damaged. Despite this, the seller graciously accepted your return request. We are willing to go above and beyond and assist with this return. We respectfully suggest returning the item to the provided address via USPS since they offer cheaper rates as advised earlier and deliver without any problem. Rest assured, we will refund as soon as the item has been delivered to the seller.
Once again, apologies for the inconvenience caused.
Best Regards,
Grace
I found Rebels Market by accident. I was immediately impressed with the large selection of so many shoes, and the fact they are hand made at great prices. It does take a little longer to receive them but they are worth the wait. And I get so many compliments. Will be getting more.
Hi Todd,
Thank you for your compliment. We look forward to your future purchase.
Sincerely,
Grace
They are big scammers. Be very careful with them. I ordered a leather raincoat and had to wait three weeks. As a result, the order was received not from Milan or Paris, but from Pakistan. Made of donkey skin, very smelly. Tailoring was done by jailer. Looks just terrible. My garbage collector is much better dressed. Its a pity that there are such scammers in California.
Be careful.
Basil.
Hello, Basil,
Thank you for your feedback. We apologize for the issues you have experienced, and we understand your frustration. We are committed to resolving these concerns and will reach out to you shortly via email to ensure we make things right.
Best regards,
Grace
I order a more than a few items. Some of the items took a little bit to receive. However that being said I was so very happy with the items I ordered. More than half my order exceeded expectations. The materials used were high quality. And every time I wanted to know where my orders were. Customer service was on top of it. My experience was outstanding. I will be ordering more items hopefully in the coming months.
Hi, Angela,
We appreciate you choosing RebelsMarket as your online fashion marketplace. We are glad you enjoyed your purchase and experience with us.
Cheers,
Grace
Nothing on the site indicates it's all shipped from china. A month after ordering I asked why it was not showing any tracking other than in transit and they told me it's out of stock and want me to buy something else. Demanding a refund, will get one from credit card due to fraud if I don't hear back soon. Terrible customer service
Rebels market is a scam operation, they charge sellers $40 to join their site, then they don't pay their sellers for the orders received. Sellers beware and buyers think twice before giving your money to these crooks, the seller you are buying from will never receive it.
Awesomely wide selection of clothing and accessories, but there is a bit of a catch. Some of the products will take an extended period of time to arrive. Now if your not in a hurry and just looking to fill you closet out then it's ok, but if you have a timeline you want to stick to, say it's a gift just be aware some items come from over seas and you're gonna be waiting. For what it's worth, all the product I have purchased been worth the wait!
I was very pleased to have run across this website. I was looking for a shoe company that would give me exactly what I needed and RebelsMarket fulfilled my need more than I could have imagined. I would recommend them to anyone. Excellent company.
Hi, James,
We appreciate you choosing RebelsMarket as your online fashion marketplace.
Cheers,
Grace
Overview
RebelsMarket has a rating of 2.7 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. RebelsMarket ranks 4th among Goth sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, David,
We apologize for the issues you have experienced, and we understand your frustration. As informed earlier via support@rebelsmarket.com email, before we were an online marketplace that had thousands of sellers around the world who managed their products, and this product was from one of the sellers, and we could not control quality like we do now. Further, in our refund and returns policy, all items are eligible for return or refund within 30 days; however, your order was more than a year old, and therefore we could not refund you. Unfortunately, at this point, we can graciously offer a discount for your next purchase, as we did in the email. Once again, sorry for the inconvenience caused.
Sincerely,
Grace