The company's reputation is significantly marred by consistent complaints regarding poor customer service and unreliable order fulfillment. Customers frequently report long delays in processing and shipping, often coupled with a complete lack of communication from the company. Many express frustration over unresponsive customer service channels, making it difficult to resolve issues or obtain refunds. While some customers appreciate the product selection and pricing, these positives are overshadowed by the pervasive sentiment of dissatisfaction and distrust, leading to recommendations to avoid purchasing from this company altogether.
This summary is generated by AI, based on text from customer reviews
Placed an order, no communication for over a month. This is obviously a fraudulent site. I've had to dispute the charge and reporting them
Ordered on 12/12 as a Christmas gift. The item has been in "10 Day Crafting Period" since 12/27. I have attempted to contact them multiple times, they have yet to respond. No phone number no actual email address, really not much information at all.
I placed an order and never received it, contacted customer service 10+ times with no response. There is no phone number listed. This site is a scam.
Save your money, don't shop here.
Ordered a product back in August '22, it is now soon to be January '23, no response from customer service. Also paid for first class delivery.
The shopping on line was a breeze and information on the purchase, shipping and tracking was very simple.
I ordered three items that stated they were shipped first class/priority mail 1/8/22. I received two items three weeks later. One item was the wrong size, and the missing item has never been received since. The item was out of stock shortly after and has now been removed from their website. Customer service will not respond over the course of 8 months since this incident. & my bank won't allow the dispute so I guess take your risk!
Do not order from this site! Emailed multiple times about my order, never once got a responce. They say they send out orders in 4 business days, well they don't! It took them 18 business days to send mine, and never sent me a tracking number, even after asking multiple times for it. Spend your money elsewhere, they suck!
I've tried contacting this business multiple times over email and social media and I've had absolutely zero reply.
I've spent over $100 AUD and in 6 months I've had zero response.
Do not order from this site you won't get a refund or your goods.
You should be ashamed!
I ordered a outfit for $73 it's been 2 months and never received my merchandise I have contacted the company twice no response DO NOT ORDER FROM HERE!
They will steal your money & never send you your item. Their customer service never responds back either. If you complain on their IG they will just delete the comment. Don't use!
Fist their customer is NON-EXISTENT you never get a response. Second, their stuff is made for tiny twink girls and doesn't fit actual women's bodies--I am normally a size 8--average woman's body and their XL doesn't even fit me. DON'T buy from them.
I'd give them 0 stars if I could. Bought a hydration pack from RaveReady and they never sent it to me! I've probably send like 5 emails to customer service. They say that a real person will email back within a couple days. Never got a reply. I NEVER MY BACKPACK OR A REFUND. DONT BUY FROM THEM!
Thanks for fast shipping of glasses for my son, wanted to say that they are not original but I am ok with the price and quality.
I ordered some clothes for EDC Vegas this year and it was almost a month ago to this day when I did it. Two days after I made the order it said it it was shipping. 11 DAYS LATER! I looked at my bank account and it said there was a pending refund on my order from this site! They never gave me an explanation to why! I would go back to the website, said my order was canceled, go back to the site a couple times different days trying to find out why and then the site was gone! Looked again, website was back and my order was shipping?!?! Looked at my bank account and I got my refund in full. I'm happy to have my money back but this site is so unreliable. I told all of my friends to not use this site. I won't ever use this site ever again for anything. Huge scam!
I ordered a pair of Demonia boots last November (2020) for my daughter for Christmas. I was informed there would be a wait due to Covid restrictions, blah blah, we were okay with waiting. Well in June we decided we'd waited long enough and reached out for a refund. No answer. I've never got an answer to this day nor a refund for boots that never came. I reached out to them via their website repeatedly. They did finally cancel my order but still no response from anyone nor refund. I'm disputing with my bank. I submitted a complaint with BBB and the case was closed cause they wouldn't respond! Proceed with caution!
I placed an order in November 2020 for christmas. We are no in July 2021 and have asked for a refund 3 times... and no response. And no refund. DON'T BUY FROM THIS SITE.
ORDER DETAILS
Order: UIUKAEBCW Placed on 11/25/2020 09:00:42
Payment: Credit Card
Reference Product Unit price Quantity Total price
EMI330/BVL
Black Emily-330 Combat Boots with Holographic Heart Buckles - Shoe Size: 8 US Women / 6 US Mens
$104.95
1
$104.95
Free Shipping!
-$5.00
Products
$104.95
Discounts
$5.00
Gift-wrapping
$0.00
Shipping
$5.00
Total Tax paid
$0.00
Total paid
$104.95
SHIPPING
Carrier: USPS First Class + Priority Mail
Payment: Credit Card
DELIVERY ADDRESS
IT WON'T LOAD TO THE PROOF
EMAIL... THENS*******@AOL. COM
I ordered a pair of Demonias back in October and I have been in contact a few times with the company through email, but as of late I emailed twice about a refund and I have recieved no response. In previous emails they were helpful and understanding and they updated me about my order. They also told me I can request a refund at any moment and that they understood if I did not want to wait for the boots to arrive. I emailed once in April about a refund, and again in May. No response. Super disappointed. (The attached photo is the last email I received from them in February. Very nice and understanding, offered refund, appears to be sorry about the long wait. Bummer that they don't follow up on refund requests.)
I ordered Demonias back in November 2020 as a Christmas gift to my daughter. Middle of December I received an email stating that they were sold out and on back log so I wouldn't receive them until middle of February. I said ok and was very understanding about it. End of January 2021 I sent an email making sure we were still on track to get the boots by mid-feb. They responded and said yes. By mid-april I still hadn't received the shoes or any emails from this place so I sent an email requesting a refund. I was rather patient in my opinion but now I'm just ticked off. I have sent numerous emails requesting a refund and have yet to receive any response. They straight up stole my money. And from what I'm seeing they have stolen tons of money from customers. I am baffled as to how they are still in business. DON'T BUY FROM RAVEREADY UNLESS YOU LIKE PAYING FOR THINGS YOU WILL NEVER RECEIVE!
Paid for a product and still nothing received three months later. No reply to emails. A complete con.
Answer: Literally any other site will be more reliable
Answer: Hi, we are all in the same boat. Take whatever legal action you can. I'm doing my best to try to take them down, it makes me sick how they're taking advantage of all of us and screwing us over. Go to your bank, legal advisor, lawyer, anything. Call them out on social media. Call your credit card and submit a fraud claim. We have to work together to be noticed!
Rave clothing for kandi kids and festival fashionistas around the world! With a huge selection you'll find your complete rave outfit with all the LED gloves, hydration bags, pasties, booty shorts and accessories that you need to rage and recover.